Report a Status Qualifying Dollar discrepancy

Have you noticed a discrepancy in your Status Qualifying Dollar (SQD) transactions? You can let us know by completing the form below. Please remember to allow at least fourteen (14) days from flight departure before submitting your query, and we’ll get back to you as quickly as possible.

We’re sorry, a technical issue is causing some Aeroplan members to receive incorrect Status Qualifying Dollar information.

If you are experiencing this issue for a flight taken between December 30, 2022, and January 31, 2023, please do not use the form below. We are working to resolve these discrepancies separately as quickly as possible.

For all other discrepancies, please use the form below to notify us.

This form should be used exclusively to report Status Qualifying Dollar (SQD) discrepancies.

For any other concerns prior to travel, please contact us
For post-travel concerns, please reach out to our Customer Relations

Contact information

First name

Aeroplan number

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only one "@" sign
only valid characters: 0 to 9; A to Z; dot (.); hyphen (-); underscore ( _ )
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SQD issue

Flight number

Flight date

{{trip.departure | date : 'EEE'}} {{trip.departure | date: 'dd MMM'}} Flight date

Booking reference

E-ticket number

Use the space below to provide any additional information, e.g., if this is related to a Flight Pass booking.

Description of issue

Report a Status Qualifying Dollar discrepancy

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