Arielle Meloul-Wechsler, Vice President, Human Resources and Co-Champion Official Languages
“Hello! Bonjour! Air Canada's brand is more than our name. It's more than a logo. Our brand influences people's perception of Air Canada. Our brand is the manifestation of the promise we make to our customers. In short, our brand is all about who we are, what we do and how well we do it. Offering service to our customers in their language of choice is an integral part of how well we do our job. Air Canada's goal is to make sure that every customer gets the most consistent, enjoyable and safe travel experience and leaves with a positive lasting impression.”
Air Canada Linguistic Action Plan
The Dialogue Award has the objective to recognize and highlight our employees’ commitment to and efforts in offering service in our customers’ preferred official language, whether the employee is bilingual or not. All employees who deal with the public are eligible and nominations can be made by colleagues, managers or even customers at the following email address: firstname.lastname@example.org.