Official Languages

Official Languages at Air Canada

Should you have any questions or comments regarding our services in both official languages, please contact us at

Arielle Meloul-Wechsler, Executive Vice President, Chief Human Resources Officer and Public Affairs, and Official Languages Champion

“Hello/Bonjour! At Air Canada, we know our country’s two official languages are fundamental elements of our Canadian identity and we see this linguistic duality as an integral part of who we are. Our employees act as ambassadors of Canada around the world, and we take pride in treating every customer with care and class. We have proudly served our clients in the official language of their choice for over 50 years, and honouring their official language choice is a core aspect of ensuring our customers’ travel experiences are positive and memorable."”

Air Canada's Dialogue Award

The Dialogue Award has the objective to recognize and highlight our employees’ commitment to and efforts in offering service in both official languages. Award recipients promote bilingualism and consistently deliver on our commitment to official languages while fostering a collaborative and inclusive workplace. All employees are eligible for this award of excellence and nominations can be made by colleagues or managers. Customers can also recognize an employee for their excellent service in both official languages at the following email: