Corporate Profile

Corporate Profile

What's New

A bold new look

Air Canada’s fleet of 300 mainline and regional aircraft are being repainted in a bold black and white design highlighting its iconic red maple leaf rondelle that returns to the tail after an absence of 24 years. The design reflects Canada’s vastness and contrasting seasons, with references to its wildlife and First Nations heritage.

The new Livery is unveiled as Air Canada renews its international fleet with state-of-the-art and fuel efficient Boeing 787 Dreamliners. Air Canada plans to operate 30 Boeing 787 Dreamliners by the end of 2017, including 22 larger Boeing 787-9 versions, with all 37 scheduled to be delivered by the end of 2019.

Global Network Expands

Air Canada circles the world with the announcement of new destinations launching in 2017:

  • Toronto to Mumbai, Berlin, Reykjavik, San Antonio, Memphis, Savannah.
  • Montreal to Algiers, Marseille, Shanghai, Reykjavik.
  • Vancouver to Taipei, Nagoya, London-Gatwick, Frankfurt.

In 2016, Air Canada launched 28 new routes, including 15 new international routes:

  • Toronto to Seoul, London-Gatwick, Prague, Budapest, Glasgow, Warsaw, Port of Spain.
  • Vancouver to Brisbane, Dublin, Delhi.
  • Montreal to Lyon, Casablanca, Costa Rica, Puerto Rico, Puerto Vallarta. 

Wi-Fi Connectivity, International Business Class & Premium Economy

Air Canada is proud to be the first Canadian airline to offer Wi-Fi access on select North American flights and across all its 129 narrow-body aircraft.

Wi-Fi service is the latest product enhancement following the airline’s introduction of its new Boeing 787 Dreamliner International Business Class and Premium Economy seating across its Boeing 777-300ER and Boeing 777-200LR fleet.

Air Canada’s Premium Economy cabin featuring enhanced comfort and amenities is offered on all wide-body aircraft on international flights:

  • Boeing 787 Dreamliners,
  • Boeing 777-300ERs and -200LRs, and
  • Airbus A330-300s. 

787.aircanada.com Opens in New Window

Mobile & Online Services

Re-designed aircanada.com and mobile.aircanada.com are available in seven languages.

Book:

  • Make online booking for flights, car rentals and hotel stays and share flight plans.
  • Purchase Air Canada gift cards or flight passes.
  • Access Air Canada Vacations, Air Canada Rouge and Air Canada Cargo services.

Self-serve:

  • “Manage My Bookings” allows access to flight bookings, modify itineraries, e-upgrades, car rentals and hotel bookings.
  • The “Self Service Rebooking Tool lets customers immediately rebook.
  • Purchase upgrades, extra bag allowance and select seats.

 Fly:

  • Kiosks at most airports provide self-service at airport arrival.
  • The “Daily Travel Outlook” on aircanada.com/operationaloutlook has the latest on severe weather or irregular operations.
  • Verify flight status and check-in within 24 hours of departure.
  • Read “Travel Alerts” to advise of flight delays or cancellations.

Global Network & Convenient Gateways

Air Canada’s four hubs, Toronto (YYZ), Montreal (YUL), Vancouver (YVR) and Calgary (YYC), offer Air Canada customers smooth connections. When travelling from the U.S. through these hubs and onwards to Europe or Asia, the seamless connection process means passengers do not need to go through customs, pick up bags or transfer terminals. Simply walk to the next departure gate!

With Toronto Pearson as the primary global hub, Vancouver as the airline’s premier gateway to Asia Pacific, and Montreal as the gateway to French international markets, Air Canada’s hubs connect its global customers easily all under one roof.

Its extensive global network provides scheduled passenger service directly to 64 airports in Canada, 57 in the United States and 91 in Europe, Africa, the Middle East, Asia, Australia, the Caribbean, Mexico, Central America and South America. Air Canada, Air Canada Rouge and its Air Canada Express regional partners operate on average 1,580 scheduled flights each day. Together with its Star Alliance™ partner airlines, staralliance.com Opens in New Window, Air Canada offers service to 1,300 airports in 190 countries and provides reciprocal top tier frequent flyer benefits.

Air Canada at a glance

Air Canada is Canada’s largest airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada.

In 2016, Air Canada together with its Air Canada Express regional partners carried close to 45 million passengers, offering direct passenger service to more than 200 destinations on six continents. Air Canada is a founding member of Star Alliance™, providing the world’s most comprehensive air transportation network.

Air Canada’s predecessor, Trans-Canada Air Lines (TCA) inaugurated its first flight on September 1, 1937. The 50-minute flight aboard a Lockheed L-10A carried two passengers and mail between Vancouver and Seattle. By 1964, TCA had grown to become Canada’s national airline; it changed its name to Air Canada. The airline became fully privatized in 1989.

Air Canada shares are traded on the Toronto Stock Exchange (TSX:AC), and effective July 29, 2016, its Class A variable voting shares and Class B voting shares began trading on OTCQX International Premier in the U.S. under the single ticker symbol “ACDVF”.

Air Canada is among the 20 largest airlines in the world and employs 30,000 people. Its corporate headquarters are located in Montreal.


Air Canada Rouge

Air Canada’s vacation airline, Air Canada Rouge, will celebrate its fourth birthday on July 1, 2017, having grown into an international vacation carrier with 1,600 employees, 47 aircraft and a network of over 100 routes touching five continents.

Air Canada Rouge is an integral component of Air Canada’s international growth strategy, as its popularity with leisure travellers and the efficiencies of its innovative business model enables Air Canada to effectively compete for vacation traffic and open new markets around the world.

Air Canada Express

Air Canada enhances its North American domestic and transborder network through capacity purchase agreements with a number of Canadian regional airlines that operate flights on behalf of Air Canada under the Air Canada Express banner.

The airlines operating Air Canada Express flights on behalf of Air Canada are: Jazz Aviation LP, Sky Regional Airlines Inc., Air Georgian Ltd. and Exploits Valley Air Services (EVAS).

Air Canada Altitude

Air Canada's top tier program, Altitude, recognizes and rewards the airline’s most frequent flyers with exclusive travel privileges including complimentary upgrades, complimentary checked baggage, exclusive partner offers, Maple Leaf Lounge access and Star Alliance recognition with Air Canada’s partners worldwide. (altitude.aircanada.com Opens in New Window)

Altitude members are recognized through their Aeroplan membership and benefit from Air Canada’s partnership with Aeroplan (aeroplan.com Opens in New Window) offering numerous ways to earn and redeem Aeroplan Miles with over 150 partners.


In the community

The Air Canada Foundation, launched in 2012, is a registered charity focused on the health and well-being of children and youth.

The Foundation:

  • Offers financial and in-kind support through travel assistance to Canadian registered charities;
  • Donates Aeroplan Miles to pediatric hospitals across Canada enabling children to access medical care unavailable locally;
  • Supports employee philanthropy in their local community aided by airline ticket donations for their fundraising activities;
  • Collects loose change on board Air Canada flights;
  • Is an active participant in international humanitarian relief as the need arises and supports major health-related causes.

The Foundation’s fifth annual golf tournament in 2016, netted $1 Million, in support of children’s organizations.

Donate cash or Aeroplan Miles today on aircanada.com/foundation.

More Concierge Service Worldwide

Altitude Super Elite 100K members and International Business Class customers now enjoy exclusive personalized Air Canada Concierge services at 42 airports worldwide. Concierges are an immediate resource for these customers in-person during regular business hours and by phone 24/7 for all travel and airport-related matters, special requests and personalized services such as hotel, restaurant and ticket reservations. 

Air Canada also offers Business Class Check-in within a lounge setting at its Toronto Pearson global hub for Business Class customers and customers holding select Premium status.

Specialized Services

Air Canada Vacations is a leading Canadian tour operator, offering inclusive packages featuring accommodation, roundtrip airfare on board Air Canada, Air Canada Rouge, and its Star Alliance partners, Aeroplan flight rewards, as well as a wide assortment of cruises, tours and excursions. A repeat recipient of the Travel Media Agents’ “Choice Award for Favourite Tour Operator,” Air Canada Vacations offers hundreds of destinations in the Caribbean, Mexico, Central & South America, Asia, Europe, and the U.S. (aircanadavacations.com Opens in New Window)  

Air Canada Cargo provides direct cargo service worldwide. Air Canada Cargo’s team of industry-leading experts offers customers a unique set of business solutions tailored to meet the shipping community's needs efficiently and cost-effectively. (aircanadacargo.com Opens in New Window)

Air Canada Jetz, Air Canada’s specialty charter service, provides premium air travel featuring all-business class seating comfort and personalized service to professional sports teams, corporate incentive travellers and executive groups. (aircanada.com/jetz Opens in New Window

Awards

Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax. In 2016, readers of Global Traveler magazine again voted Air Canada “Best Airline in North America.” In 2015, the readers Premier Traveler voted Air Canada,” “Best North American Airline for International Travel,” “Best Flight Attendants in North America,” “Best North American Airline for Business-Class Service,” and “Best Airline Website”.

In 2016, Air Canada’s brand value soared 88 per cent to $1.8 billion over last year, placing it among the “Top 50 most valuable Canadian brands”, according to Brand Finance. Also in 2016, Media Corp Inc. named “Air Canada one of Canada’s Top 100 Employers” and one of “Canada’s Best Diversity Employers”. Air Canada Cargo received, in its category, the industry’s “Air Cargo Excellence Diamond” for the best in customer service and timeliness of delivery by Air Cargo World Magazine.

Key financial and traffic data

Year ended December 31, 2016. Figures in Canadian dollars.

  • Operating revenue: $ 14,677 million
  • Net income: $ 876 million
  • Revenue passenger miles (RPMs): 76,481 million
  • Available seat miles (ASMs): 92,726 million
  • Passenger load factor (PLF): 82.5 per cent

Fleet As of April 1, 2017

Air Canada

  On order Operating
Boeing 777-300ER   19
Boeing 777-200LR   6
Boeing 787-8   8
Boeing 787-9 12 17
Boeing 767-300   12
Boeing 737-8 MAX 33 0
Boeing 737-9 MAX 28 0
Airbus A330-300   8
Airbus A321   15
Airbus A320   42
Airbus A319   18
Embraer 190   25
Total 73 170

Air Canada Express

  Operating
Embraer 175 20
CRJ-705 16
CRJ-100/200 26
Dash 8-400 44
Dash 8-300 26
Dash 8-100 16
Total 148*

*In addition, Air Georgian and EVAS operate a total of 17 18-passenger aircraft on behalf of Air Canada pursuant to capacity purchase agreements with Air Canada.

Air Canada Rouge

  Operating
Boeing 767-300 22
Airbus A319 20
Airbus A321 5
Total 47

Overview Open PDF file is produced by: Air Canada Corporate Communications. Revised April 2017.