Online DRS
Travel
Ready Hub
Travel
Agent News
Policy
& Processes
- Flight Disruption Policy
- Increasing Connecting Time
- Name Change Policy
- Name Correction Policy
- Name Transfer Process - COVID-19
- New Air Canada Travel Voucher/Aeroplan Points Webform for GDS
- New Process and FAQ for Converting GDS bookings to an Air Canada Travel Voucher or Aeroplan Points
- Passenger Contact Information requirement
- Schedule Change policy
- Travel Advisory
Fares
& Ticketing
- Advance Passenger Information System (APIS)
- CRS Booking and Ticketing Procedure
- FAQ: EMD-A for Paid Seat Selection
- Fare option
- Online Booking Tool - Seat map impacts
- Online Booking Tool - Display impacts
- Plating Carrier
- Pricing Assistance
- Suspecious CC Transactions
- Ticket Cross-Reference
- Ticket Validity
- Ticketing Violation-Cross Border Throw-Away Tickets
Refunds
Web Sales Report Tool
Benefits
Debit
Memo
Time of
Ticketing
Special
Fare
Programs
Travel
information
- Flight Schedules
- Baggage Calculator
- Baggage Information
- Baggage policy for members of military
- Baggage Tracer
- Check-in & boarding time
- Conditions of Carriage
- Delayed & Damaged Baggage
- Electronic Travel Authorization (ETA)
- Flight Status Information
- How to Check-In
- Route Maps
- Self-Service Kiosks
- Travel Requirement
- TSA Pre Check