Air Canada For Business updates

We’re committed to offering your company booking flexibility and peace of mind on your account status during these unprecedented times. Read below for the latest updates that may apply to your company.

Coming soon: UATP virtual account

On June 1, Air Canada for Business will be offering members a new option to provide added flexibility for unused tickets due to changes to travel plans or cancelled flights, in the form of a UATP virtual account.

This means that members will be able to transfer their total value of eligible tickets to an online account to use towards future travel, and applies to new or existing bookings made through June 30, 2020 for original travel between March 1, 2020 and June 30, 2021.

Customers whose flights have been cancelled due to COVID-19 and who have already received a travel credit valid for 24 months, will be able to request this option depending on their purchased fare.

Stay tuned for additional information and details coming soon.

Your Air Canada for Business status is secure

Your status as of March 1, 2020 has been extended until 2022.

In times like these, loyalty is more important than ever, and we know it goes both ways. In light of these unprecedented circumstances we wanted to provide you with more details on your Air Canada for Business account status.

Whatever status your company holds as of March 1, 2020, it will automatically be extended until March 1, 2022. These updates will happen automatically, with no further action required by you. Additionally:

  • Should your company reach a lower status at its planned renewal date(s) before March 1, 2022, the status that your account held on March 1, 2020 will be automatically extended account administrator will receive an email confirming the status extension.
  • Should your company reach the same status it currently holds at its planned renewal date(s) during this period, your account administrator will automatically receive an email confirming that the status was renewed.
  • Should your company reach a higher status your company status will be automatically upgraded to the next threshold, and the new rewards and benefits will be available to enjoy immediately. Your account administrator will receive an email confirming the status was upgraded.

For example:

In June 2019, company ABC reached Level 2 status, representing the 150k-300k threshold. This company would enjoy benefits at that reward threshold until June 2020, unless the account reached a higher level, where it would automatically upgraded.

With this new extension, company ABC would automatically retain their Level 2 status until March 1, 2022 even if they did not reach the 150k minimum spend due to current travel restrictions.

Terms and Conditions

  1. The Status Extension policy will run for renewals of Air Canada for Business statuses during the period of March 1, 2020 and March 1, 2022 (the "Offer"). This offer is available for all companies enrolled in the Air Canada for Business program.
  2. The status extension policy has already been applied to all accounts that had a renewal date since March 1, 2020.
  3. If the company had a status renewal between March 1, 2020 and April 27, 2020, the account should have already received an update to their account status under the standard policy. These accounts have now been updated with the new extension policy and the administrator should receive an email advising of the new status. The extension will credit the account with any outstanding benefits corresponding to the new level that was attributed. 
  4. As of April 27, 2020, all renewal dates until March 1, 2022 will automatically extend current status.
  5. The status extension policy ends on March 1, 2022. All renewal dates after March 1, 2022 will be administered under the standard policy. For more information about the account status and thresholds, please visit our Rewards terms and conditions page.
  6. Air Canada reserves the right at their sole discretion to disqualify any individual from this Offer and to ban the individual from any future offers that it finds or believes to be tampering with the process or the operation of this Offer, to be acting in violation of these Terms and Conditions or in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. Any attempt by a member or any other person to deliberately damage any website or undermine the legitimate operation of this Offer is a violation of criminal and civil laws and should such an attempt be made; Air Canada reserves the right to seek damages from any such person.
  7. This Offer is subject to change at Air Canada's sole discretion without notice.
  8. By entering this Offer, you acknowledge and agree that Air Canada and its subsidiaries: (i) shall have no liability of any kind whatsoever with respect to this Offer; (ii) make no warranty, guaranty or representation of any kind concerning the offer; (iii) disclaim any implied warranty; and (iv) are not liable for injury, loss or damage of any kind resulting from your participation in this Offer. Air Canada is not responsible for typographical or other errors in this Offer or administration of this Offer, including, but not limited to, errors in advertising, the official Terms & Conditions. Air Canada is not responsible for any problems or technical malfunctions of any telephone network or lines, computer online systems or servers, computer software problems or traffic congestion on the internet or at any website and assumes no liability for damage to member's or any person's computer resulting from participating in this Offer.  
  9. If this Offer is not capable of running as planned for any reason, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, pandemic or any other causes beyond the reasonable control of the Air Canada which corrupt or affect the administration, security or proper conduct of this Offer, Air Canada reserves the right at its sole discretion to, without advance notice, terminate or suspend the Offer, in whole or in part, or modify it in any way.
  10. This Offer is governed by all applicable federal, provincial and municipal laws and regulations applicable in the province of Quebec.
  11. In the event of any discrepancies between the English language Terms and Conditions and the French language Terms and Conditions for this Offer, the English rules shall prevail.

UPDATES ON COVID-19

As the global impact of COVID-19 evolves and government entry requirements continue to change rapidly, stay updated on flight status, cancellation policies and useful travel resources here.

Additional Information

See more information on how status is calculated here.

See more information on program rewards, terms and conditions here.