Bereavement Fares

If you need to fly at the last minute in the event of a death or imminent death in your immediate family, Air Canada will provide reduced bereavement fares on select itineraries. 

Applies to:

  • Flights marketed and operated by Air Canada, Air Canada Rouge and Air Canada Express
  • Round-trip and select one-way bookings for international travel*
  • One-way bookings for travel within North America**

Requires the following:

  • Your bereavement travel must start:
    •  within 7 days of booking in the case of international travel
    • within 10 days of booking if you’re travelling within North America**
  • Your maximum stay must not exceed 30 days in the case of international travel

Does not apply to:

In many instances, a lower-priced fare may be found by shopping online at Bereavement fares are intended to provide maximum flexibility for passengers who must travel during a time of family emergency but are not necessarily the lowest fares available.

*International travel: Applies to M and H Economy Class booking codes. Not available for International Business Class or international travel in Premium Economy Class.
** Travel within North America: Applies to all booking classes. If your departure and return dates are more than 10 days apart, we’ll book your one-way ticket to your destination and ask you to call us back when you’re ready to book your return.

Before you purchase your ticket:

Call Air Canada Reservations. You’ll be asked to provide the following information:

  • the name of the family member,
  • the telephone number and address of:
    • the hospital and attending physician, or
    • the funeral home, along with the date of the funeral.

If you’re purchasing your ticket at the airport: 

At the airport ticket counter, you’ll need to present a copy of the death certificate or a letter from the attending physician or hospital clearly defining the imminent death of the family member.

To request an after-travel refund for bereavement travel

After-travel refunds are not available for North America itineraries; they apply only to select international itineraries that are eligible for bereavement fares. For full details, please call Air Canada Reservations.

To apply for a refund for bereavement travel, please submit the original boarding pass(es) and original passenger ticket(s) and one of the following:

  • a copy of the death certificate,
  • the Funeral Director's Statement of Death,
  • a letter from the attending physician or hospital (original or copy).

Refund applications must be made within 90 days of bereavement; you can make your application in person at any Air Canada or Jazz ticket counter, or by mail to:

Air Canada, Refund Services
P.O. Box 6475,
Winnipeg, Manitoba, R3C 3V2

Immediate family includes:

Spouse (includes common law as well as same sex partners),
Child (includes adopted / step / grand / great grand),
Parent (includes step / grand / great grand / in-law / common law in-law),
Daughter, son, father, mother (includes legal / in-law / common law in-law),
Brother, sister (includes step / half / in-law / common law in-law),
Legal guardian (with proof of judgement) and spouse of legal guardian.

All above include in-laws of same sex partner.