Osaka Area Earthquake

- Update

Because of the earthquake that hit the Osaka area of Japan, Air Canada has implemented a policy for customers who wish to make voluntary changes to their itinerary.

This policy applies to customers:

  • Who purchased an Air Canada ticket no later than June 17th, 2018 for travel between now and June 19th, 2018
  • Whose itinerary includes a flight to or from Kansai (KIX) or Osaka (ITM) International Airport

If you are scheduled to travel during the affected period, you may contact Air Canada Reservations to change your flight free of charge, to another date between now and June 24, 2018, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.

If you purchased your ticket with  Aeroplan, or Air Canada Vacations, please contact them directly.