Air Canada launches flights from Tokyo (Narita) to Montreal - August 23, 2017
Air Canada launches flights from Tokyo (Narita) to Montreal
We’re happy to introduce non-stop flights between Tokyo (Narita) and Montreal as starting in summer 2018 schedule.
Service to Montreal will be operated daily year round service (3 times weekly in winter season) begins June 2nd, 2018 with Boeing 787-8 aircraft featuring Business, Premium Economy, and Economy class service.
Tokyo (Narita) - Montreal Schedule 2018
|AC006||Tokyo (NRT)||17:30||Montreal (YUL)||16:30|
|AC005||Montreal (YUL)||14:05||Tokyo (NRT)||15:50+1|
Vancouver-Yellowknife direct flights operate in winter season - July 31, 2017
Vancouver-Yellowknife direct flights operate in winter season
We announce the only daily service between Vancouver and Yellowknife starting December 15, 2017 until April 1, 2018.This operation shortens the flight time between the West Coast of Canada and Yellowknife by 4 hours, and makes the aurora viewing very convenient. In addition, please note the following.
Note) when you are purchasing the air tickets through our website, Please choose Multi-city search due to avoid the procedure error.
Travelling from Nagoya Centrair? - May 15, 2017
Travelling from Nagoya Centrair?
Update - May 23, 2017
Effective June 2nd, 2017, Air Canada’s check-in counters located at Nagoya Centrair International Airport will be from F7 through F12.
Web check-in: starting 24hours prior to departure time
Kiosk check-in: starting 12hours prior to departure time
Baggage check-in: starting 3hours prior to departure time
Check-in closed: 1hour prior to departure time
Travelling from Tokyo-Haneda? - October 12, 2016
Travelling from Tokyo-Haneda?
October 12, 2016
Effective October 30th, 2016, Air Canada’s check-in counters located at Haneda Airport International Passenger Terminal will be moved from Aisle D to Aisle C.
Only a date on October 20th, 2016, because of the counter belt replacement construction, Air Canada’s check-in counter will be changed from Aisle D to Aisle B.
Air Canada launches seasonal flights from Vancouver to Nagoya - October 4, 2016
Air Canada launches seasonal flights from Vancouver to Nagoya
October 4, 2016
We’re happy to introduce non-stop flights between Vancouver and Nagoya, Japan as part of our summer 2017 schedule.
Service to Chubu Centrair International Airport, Nagoya will be operated up to four flights per week by Air Canada rouge with Boeing 767-300ER aircraft offering a choice of Economy and premium cabins of service.
Flights are scheduled to begin June 1, 2017, just in time for the peak summer travel season.
Nagoya – Vancouver Schedule 2017
|Departure||Flight||Departure Time||Arrival time||Flight period||Date|
|NAGOYA||AC1956||16:45||10:00||2017/6/2 - 10/27||TUE* WED FRI SUN|
*Tuedsay during 01AUG－26SEP only
|Departure||Flight||Departure Time||Arrival time||Flight period||Date|
|VANCOUVER||AC1955||12:45||15:15||2017/6/1 - 10/26||MON* TUE THU SAT|
*Monday during 31JUL－25SEP only
Travelling with Children - April 29, 2016
Travelling with Children
April 29, 2016
At Air Canada, our intent is to always seat children with a parent or guardian. For this reason, we offer complimentary seat assignment for parents/guardians and children under the age of 12 who are travelling together*.
In order to ease the travel experience for our young passengers and their parent or guardian, we ask that you inform the Air Canada agent or your travel agent at time of booking that you are travelling with children under the age of 12.
If you’ve already completed your reservation, you can go to the Manage My Bookings tab 36 hours after booking to confirm that your child has automatically been seated with a parent or guardian. Alternatively, please contact Air Canada Reservations or your travel agent to make the necessary changes.
In the event that adjacent seating cannot be arranged, Air Canada will offer other flight options or a full refund.
* Applies to all flights operated by Air Canada and Air Canada Rouge.
The fees collection at Narita and Haneda Airport - April 28, 2016
The fees collection at Narita and Haneda Airport
April 28, 2016
Starting on June 01, 2016, when you are expected to pay some fees at Narita or Haneda airport, only a credit card (except JCB card) becomes available.
Canada domestic, Canada–US flights and circle trip itineraries on Japan edition - March 7, 2015
Canada domestic, Canada–US flights and circle trip itineraries on Japan edition
March 7, 2015
Due to the system limitation, travel within Canada, Canada-US flights or multi itineraries including those itineraries might not be able to book on aircanada.com Japan edition during following periods.
|March 8, 2015 – November 1, 2015||From 0:00 to 13:00|
|November 2, 2015 – March 12, 2016||From 0:00 to 14:00|
If you encounter such a problem, please book before/after those periods.
Thank you for your understanding.
Travel to Lebanon - November 9
Travel to Lebanon
November 9, 2017
Because of the Government of Canada’s travel advisory regarding travel to Lebanon, Air Canada has implemented a policy for customers who purchased an Air Canada ticket no later than November 9, 2017 and whose itinerary includes a flight to, from or via an airport in Lebanon between November 9 and November 30, 2017.
If your travel is affected, you may contact Air Canada Reservations to change your flight, free of charge, to another date between now and December 15, 2017, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.
You may also choose to travel to an alternate destination. Any change fees will be waived, provided you are travelling between now and December 15, 2017. However, any fare difference will apply.
Accepted forms of payment at Ottawa Int. Airport - October 26
Accepted forms of payment at Ottawa Int. Airport
October 26, 2017
Starting November 1st, 2017, cash payments will no longer be accepted at Air Canada counters located at Ottawa’s Macdonald-Cartier International Airport (YOW). Customers will have the option of paying tickets as well as baggage and other fees with any major credit or debit card.
Prepaid MasterCard credit cards are also available for purchase at ReadySTATION™ kiosks located at the airport. If you do choose this option, please make sure to keep your prepaid credit card (even if its value has reached zero) until all travel associated with the card has been completed. This is because, in the event of a refund, the amount will be returned to your original form of payment.
Typhoon Lan - Japan - October 19
Typhoon Lan - Japan
October 19, 2017
Because of Typhoon Lan which is approaching Japan, Air Canada has implemented a policy for customers who purchased an Air Canada ticket no later than October 19, 2017 and whose itinerary includes a flight to, from or via an airport in Japan between October 20 and October 24, 2017.
If your travel is affected, you may contact Air Canada Reservations to change your flight, free of charge, to another date between now and November 7, 2017, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.
You may also choose to travel to an alternate destination. Any change fees will be waived, provided you are travelling between now and November 7, 2017. However, any fare difference will apply.
New International Maple Leaf Lounge at Vancouver Int. Airport - September 29
New International Maple Leaf Lounge at Vancouver Int. Airport
September 29, 2017
On September 25th, our new International Maple Leaf Lounge at Vancouver International Airport opened its doors.
Conveniently located directly opposite the priority security lanes for international departures, the newly expanded lounge is a serene, stylish oasis where eligible customers can re-energize or unwind before their flight. It offers an inspiring, contemporary environment that celebrates Canadian design, artistry and craftsmanship against the backdrop of sweeping views and surrounding mountains.
- Spa-inspired shower rooms with rain shower heads
- A quiet zone with reclining lounge seating
- A VIP room
- A business zone equipped with flat-screen desktop computers and RICOH colour printing and scanning
- A bistro dining area includes banquette seating and community tables. The food area offers hot and cold options along with a chef’s station for individually prepared dishes.
- A Samsung TV Zone
- Wi-fi available throughout the lounge and power outlets with USB conveniently located in all areas.
Find out more about all our Air Canada Maple Leaf Lounges
Erbil Int. Airport – Possible Closure - September 27
Erbil Int. Airport – Possible Closure
September 27, 2017
Because of the possible closure of Erbil International Airport, Air Canada has implemented a goodwill policy for customers who wish to make voluntary changes to their itinerary.
The policy applies to customers:
- Who purchased an Air Canada ticket no later than September 27, 2017 for travel between September 27 and October 27, 2017
- Whose itinerary includes a flight to, from or via Erbil International Airport (EBL)
If you are scheduled to travel during the affected period, you may contact Air Canada Reservations to change your flight free of charge, to another date between now and March 31, 2018, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.
You may also choose to travel to an alternate destination. Any change fees will be waived; however, any fare difference will apply.
Allow extra time when flying to the U.S. - July 14
Allow extra time when flying to the U.S.
July 14, 2017
Due to security measures implemented by the U.S. Department of Homeland Security (DHS), you are encouraged to arrive at the airport at least two hours before your scheduled departure when flying to the U.S. to allow for additional screening time. Heightened security measures have been introduced by DHS that require enhanced screening of personal electronic devices such as tablets and laptops. All personal electronic devices larger than a smartphone will need to be easily accessible and have all cases, cover and/or packaging removed. To learn more about the enhanced U.S. security measures, please visit the Department of Homeland SecurityOpens in New Windowwebsite.
Citizens of Antigua and Barbuda now require a paper visa - June 27
Citizens of Antigua and Barbuda now require a paper visa
June 27, 2017
Effective June 27, 2017, citizens of Antigua and Barbuda require a paper visa to travel to or transit through Canada.
Any existing electronic travel authorization (eTA) issued to Antigua and Barbuda passport holders will no longer be valid, and these travellers will not be able to use their eTA to travel to Canada.
Visit Immigration, Refugees and Citizenship CanadaOpens in New Window for more information.
Buy Wi-Fi before you fly and save - June 26
Buy Wi-Fi before you fly and save
June 26, 2017
You may already know that select Air Canada flights within North America have Wi-Fi, which means you can stay connected in the air using any Wi-Fi enabled device, including your smartphone.
But did you know that you can now purchase Gogo® Wi-Fi before your next Wi-Fi-enabled Air Canada flight and enjoy quick and easy sign-in and savings*?
And we’ve made sure there’s a pass or plan that’s right for you:
Air Canada 1-Hour Pass
1 hour of Internet access for $6.50 CAD
Air Canada 1-Way Pass
Internet access for the duration of your 1-way flight
Air Canada Plan
Monthly access on Gogo-equipped flights within North America
Find out more about inflight Wi-Fi and you’ll see just how easy it is to stay connected in the sky.
*Versus in-air pricing.
Premium Economy Comes to North America - June 22
Premium Economy Comes to North America
June 22, 2017
We're excited to announce that Premium Economy Class and all the great perks that come with it are now available for some flights within North America.
You have the option to purchase Premium Economy for travel on or after July 1st, 2017 on select Boeing and Airbus aircraft*. And when you do, you'll enjoy:
- Priority check-in, baggage handling and boarding
- An increased baggage allowance compared to Economy Class
- A larger seat with more recline and extra legroom
- Premium meal service on longer flights and snacks on shorter flights
- Bar service, including alcoholic and non-alcoholic beverages
Just a few of the many reasons that make travel in Premium Economy an experience you won't want to pass up.
If you're travelling on or after July 1st, 2017 and you purchased a Preferred seat which is being converted to a seat in the Premium Economy cabin (rows 12 through 14), you have been rebooked free of charge in the Premium Economy cabin, where you'll enjoy all the services and amenities associated with Premium Economy in North America. You can see or change your new seat assignment by going to the My Bookings tab on the homepage.
* Premium Economy is available on the following aircraft: Boeing 777-300ER (77W), Boeing 777-200LR (77L), Boeing 787-9 (789), Boeing 787-8 (788), Airbus A330-300 (333).
Our In-flight Entertainment Lineup is Now Bigger and Better - June 1
Our In-flight Entertainment Lineup is Now Bigger and Better
June 1st, 2017
Starting this month, we're expanding our in-flight entertainment lineup with new programming that showcases what you really want to watch. For starters, we're introducing:
- Improved movie categories
- Premium TV channels like HBO and Viceland
- Themed film series*
And when you add a greater selection of new releases and hit movies, world films* and TV shows, and complete seasons of top TV to the mix, you've got a sure-fire recipe for great entertainment.
See what's coming to a flight near you.
* On certain flights
Los Angeles Int. Airport - Air Canada moves to Terminal 6 - May 17
Los Angeles Int. Airport - Air Canada moves to Terminal 6
Effective May 17th, 2017 Air Canada flights out of Los Angeles International Airport (LAX) will be relocating to Terminal 6 (from Terminal 2*).
The Air Canada check-in area will be conveniently located immediately upon entering Terminal 6 at the departures level.
We invite you to print your boarding pass at one of the 14 self-service check-in kiosks before proceeding to one of the baggage drop-off counters to deposit any checked bags. From there, head to the expanded security screening area, then onward to your gate.
At Terminal 6, regularly scheduled Air Canada flights will depart from gates 68A, 68B and 69B
Eligible customers will have access to three dedicated priority check-in counters, as well as TSA Pre-Check and Priority Security. More about our priority services.
Maple Leaf Lounge
A state-of-the-art Air Canada Maple Leaf Lounge will also be opening its doors on the mezzanine level of Terminal 6 on May 17, 2017. There, as with all our Maple Leaf Lounges, eligible customers can relax and re-energize in luxury prior to boarding their flight.
* Should you arrive at the wrong terminal, airport ambassadors wearing lime green vests will be on hand to direct you to lime green shuttle buses which will escort customers to Terminal 6.
New Primary Inspection Kiosks at at Canadian Airports - April 19
New Primary Inspection Kiosks at at Canadian Airports
Update - April 19, 2017
Primary Inspection Kiosks are now also available at Vancouver International Airport (YVR).
And remember that the CanBorder - eDeclaration mobile app lets you create and save traveller profiles, answer questions in advance and create a quick response (QR) code that you can then scan at a Primary Inspection Kiosk upon arrival in Ottawa and now Vancouver airports.
March 23, 2017
This week, the Canada Border Services Agency (CBSA) introduced Primary Inspection Kiosks at the Ottawa Macdonald-Cartier International Airport (YOW), with other airports to follow later this year.
The kiosks allow you to verify your travel documents, complete an on-screen declaration, and confirm your identity using facial authentication (involving only a one-to-one photo comparison at the kiosk with your passport).
And you can save even more time by completing your declaration in advance using the CanBorder - eDeclaration mobile app, which will give you a quick response (QR) code to scan at a kiosk upon arrival.
More about Primary Inspection Kiosks.
Choose your seat among the clouds - March 28
Choose your seat among the clouds
March 28, 2017
Looking for an aisle seat, one next to a window or a little more space to stretch your legs? Or maybe you and your travel companion want to make sure you're seated together.
You can select your standard seat free of charge at check-in. But if you want to secure the seat that best suits your needs, you can always choose it in advance, free or for a fee.
You can complete your advance standard seat selection free of charge, regardless of your itinerary:
- when you travel in Business Class
- when you purchase a Premium Economy, Latitude or Flex fare
- if you're an Altitude Super Elite 100K member
When you purchase a Tango fare, you can also select your standard seat in advance. A fee will apply when you travel with Air Canada†:
- within Canada
- between Canada and the U.S.
- to, from or via one of these countries
For all other itineraries, your advance seat selection is free.
Looking for a little more legroom? Preferred seats are a great option. In many cases, these seats are at the front of the aircraft, meaning you get to deplane much faster upon arrival. And you can board with zone 3, at the very start of general boarding
Travel with young children
Are you travelling with young children? No worries. Our intent is to always seat children with a parent or guardian. For this reason, we offer complimentary seat assignment for parents/guardians and children under the age of 12 who are travelling together. Find out more
† Fees apply to flights operated by Air Canada, Air Canada Rouge or an Air Canada Express carrier.
Nationals of Iran, Libya, Somalia, Sudan, Syria and Yemen - March 07
Nationals of Iran, Libya, Somalia, Sudan, Syria and Yemen
March 7, 2016
Effective March 16, 2017, new travel document requirements for travel to the U.S. will apply to nationals from the following countries*:
If you are a national from one of the six countries listed above and plan on travelling to the United States, it is your responsibility to ensure that you have all the travel documents necessary to enter the country.
For more information, visit the U.S. Customs and Border Protection website.
* Iraq, which was part of the travel document policy issued on January 27th, 2017, is not included in this latest announcement.
New U.S. Entry Restrictions - January 28
New U.S. Entry Restrictions
January 28, 2017
Like other carriers, we are required to ensure passengers have all the travel documents necessary to enter in, or transit through, each country they are travelling to. As a result of new United States entry restrictions for specific passport holders, Air Canada has implemented a policy for customers who purchased an Air Canada ticket no later than January 29, 2017 for travel to or via the United States effective immediately, and who are holders of a passport from one of the following countries:
If you are affected by this policy, you may contact Air Canada Reservations to change your flight, free of charge, to another date between now and January 20, 2018, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.
You may also choose to travel to an alternate destination. Any change fees will be waived; however, any fare difference will apply. It is also possible to request a refund or credit towards future travel.
China Transit Program - Nagoya and Osaka New Approved Airports - January 23
China Transit Program - Nagoya and Osaka New Approved Airports
January 23, 2017
Effective February 1st, 2017, Nagoya and Osaka will be added to the list of approved airports from which nationals of the People’s Republic of China must travel to participate in the China Transit ProgramOpens in New Window (CTP), thus bringing to 9 the number of eligible airports from which Air Canada flies:
- Hong Kong
- Seoul Incheon
- Tokyo Narita
- Tokyo Haneda
Visit the Government of Canada website for a complete list of eligible points of embarkationOpens in New Window.
Because Air Canada is an approved air carrier, its customers who are citizens of the People’s Republic of China can now travel to or from the U.S. without obtaining a Canadian temporary resident visa - provided they meet certain conditionsOpens in New Window - when transiting through one of these three Canadian airports:
- Toronto Pearson International Airport (Terminal 1)
- Vancouver International Airport
- Calgary International Airport
Air Canada is also an approved air carrier participating in the Canadian government's Transit without Visa (TWOV) program.
Learn more about transiting through Canada without a visa.Opens in New Window
New Rules for French Minors Travelling Unaccompanied - January 10
New Rules for French Minors Travelling Unaccompanied
January 10, 2017
Effective January 15, 2017, all minors (under age 18) who are French citizens or residents of France (or of French territories such as Guadeloupe and Martinique) and who are travelling unaccompanied out of France must present an authorization to exit the country (autorisation de sortie du territoire) at the exit border controls in France.
The original form (no photocopies), must be presented along with the minor’s identity document and the identity document of the parent who signed the form.
Download the authorization to exit the countryOpens in New Window form.
Update - Zika virus - January 4
January 4, 2017
As a result of the Zika virus that could potentially pose a risk to pregnant women travelling to affected areas, Air Canada has implemented a goodwill policy that applies to women (and their travel companions) who:
- have obtained a note from a health care professional, and
- who were originally scheduled to travel to an area affected by the Zika virus (as listed on the CDC website) on a flight operated by Air Canada with an Air Canada ticket*
If you are affected by this situation, you may contact Air Canada Reservations if you have questions about your reservation.
Questions or concerns regarding the Zika virus
Should you have any questions or concerns about the Zika virus, please contact your doctor. You can also get more information and updates by consulting the following websites:
* Air Canada ticket numbers start with 014
Electronic Visa Update System for Chinese Nationals - January 1
Electronic Visa Update System for Chinese Nationals
January 1, 2017
U.S. Customs and Border Protection (CBP) has announced that, beginning on November 29, 2016, nationals of the People’s Republic of China with a 10-year B1/B2, B1 or B2 (visitor) visa will be required to have a valid Electronic Visa Update System (EVUS)Opens in New Windowenrollment when travelling to the United States.
CBP will not collect a fee for an EVUS enrollment at this time, but anticipates that an EVUS enrollment fee will eventually be implemented. Until the fee is implemented, you can complete your EVUS enrollmentOpens in New Windowwithout charge.
Your EVUS enrollment is valid for two years or until you obtain a new passport or visa, whichever comes first. You must update your visa information at least every two years, or upon obtaining a new passport, or you will not be able to use your 10-year visa.
View Frequently Asked QuestionsOpens in New Windowrelated to EVUS.