New government-imposed entry requirements

Last updated:

Canada

Effective March 21 at 0001 ET

To limit the spread of COVID-19, the Government of Canada has imposed various travel restrictions. New travel restrictions may be imposed with little warning. Please ensure you are aware of all applicable travel restrictions prior to making a reservation.

For departures from international stations: Only a Canadian citizen, permanent resident and members of their immediate family holding a valid travel document is permitted to board flights to Canada.

For departures from transborder (U.S.) stations: All foreign nationals holding a valid travel document who have been only in the United States and/or Canada during the period of 14 days before the day on which they board are permitted to board flights to Canada. Canadian citizens, permanent residents and members of their immediate family are permitted to travel to Canada regardless of travel history.

All foreign nationals (a person who is not a Canadian citizen or a permanent resident) must be aware that they may be refused entry to Canada when travelling by air from the United States. The Government of Canada has restricted non-essential travel across its border, and therefore travel that is for optional or discretionary purposes, including tourism, recreation, or entertainment purposes will not be permitted. If a foreign national travelling from the United States is denied entry into Canada, further travel arrangements will be at the traveller’s expense.

NOTE: As of 12:00 EDT, March 27th 2020, prior to boarding a flight from the United States, all foreign nationals will be required to confirm to Air Canada that they have read the entry requirements and travel restrictions described above and that, to the best of their knowledge, they are not prohibited from entering Canada under any Government of Canada Emergency Order related to COVID-19.

It is strongly encouraged you read the relevant Emergency Order prior to booking a reservation or prior to arriving at the airport: Minimizing the Risk of Exposure to COVID-19 in Canada Order (Prohibition of Entry into Canada from the United States) as you will need to confirm you have read the document before boarding your flight.

Effective March 19 at 0001 ET

Travellers departing to Canada (except domestically) will be asked health questions prior to boarding such as:

  • Do you have a fever?
  • Do you have shortness of breath?
  • Do you have a cough?
  • Have you been denied boarding on a flight due these symptoms in the last 14 days?

If any of the answers are YES, the traveller will not be permitted to travel to Canada for 14 days, unless they have medical certificate to demonstrate they are clear of COVID-19.

United States

Travellers who are not U.S. nationals or legal permanent residents of the U.S. should be aware that if they are flying from European countries covered by the U.S. order* to the United States, and connecting through Canada, they may be denied entry to the United States by the U.S. Customs and Border Protection agency.

*Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.

Last updated:

The U.S. Government imposed new entry requirements that took effect at 5:00 pm ET on February 2, 2020.

Several other countries have also imposed new entry requirements to their countries for passengers who have been to the People's Republic of China and other countries affected by COVID-19.

Note that some countries are enforcing additional measures that may include mandatory quarantine upon arrival.

If you have been to the People's Republic of China or any of the affected countries within the last 14-30 days of your departing flight, please consult the government website of the country you are travelling to for their entry requirements. More information can be found here

More information for travel to the U.S.

You will be able to travel to the U.S. via certain airports approved by the U.S. Government. The approved airports Air Canada operates to are:

  • Chicago O'Hare International Airport (ORD), Illinois
  • San Francisco International Airport (SFO), California
  • Seattle-Tacoma International Airport (SEA), Washington
  • Honolulu Daniel K. Inouye International Airport (HNL), Hawaii
  • Los Angeles International Airport (LAX), California
  • Hartsfield-Jackson Atlanta International Airport (ATL), Georgia
  • Washington-Dulles International Airport (IAD), Virginia
  • Newark Liberty International Airport (EWR), New Jersey
  • Dallas/Fort Worth International Airport (DFW), Texas
  • Detroit Metropolitan Airport (DTW), Michigan
  • Boston Logan International Airport (BOS), Massachusetts
  • Miami International Airport (MIA), Florida

Please contact your travel agent or call us at 1-888-247-2262 (click here for international and other numbers) to discuss travel options. For Aeroplan redemption bookings, please call 1-800-361-5373.

Additional information from the U.S. Government is available here.

No, you will not be able to board an Air Canada flight (or any other carrier’s flight to the United States) unless you qualify for an exemption (see next question).

Please contact your travel agent or call us at 1-888-247-2262 (click here for international and other numbers) to discuss options including refunds. For Aeroplan redemption bookings, please call 1-800-361-5373.

The U.S. Government has exemptions here, which include:

  • any foreign national who is the spouse of a U.S. citizen or lawful permanent resident;
  • any foreign national who is the parent or legal guardian of a U.S. citizen or lawful permanent resident, provided that the U.S. citizen or lawful permanent resident is unmarried and under the age of 21;
  • any foreign national who is the sibling of a U.S. citizen or lawful permanent resident, provided that both are unmarried and under the age of 21;
  • any foreign national who is the child, foster child, or ward of a U.S. citizen or lawful permanent resident, or who is a prospective adoptee seeking to enter the United States pursuant to the IR-4 or IH-4 visa classifications;
  • any foreign national travelling at the invitation of the United States Government for a purpose related to containment or mitigation of the virus;
  • any foreign national travelling as a nonimmigrant under section 101(a)(15)(C) or (D) of the INA, 8 U.S.C. 1101(a)(15)(C) or (D), as a crewmember or any alien otherwise travelling to the United States as air or sea crew;
  • any foreign national seeking entry into or transiting the United States pursuant to an A-1, A-2, C-2, C-3 (as a foreign government official or immediate family member of an official), G-1, G-2, G-3, G-4, NATO-1 through NATO-4, or NATO-6 visa;
  • any foreign national whose entry would not pose a significant risk of introducing, transmitting, or spreading the virus, as determined by the CDC Director, or his designee;
  • any foreign national whose entry would further important United States law enforcement objectives, as determined by the Secretary of State, the Secretary of Homeland Security, or their respective designees based on a recommendation of the Attorney General or his designee; or
  • any foreign national whose entry would be in the national interest, as determined by the Secretary of State, the Secretary of Homeland Security, or their designees.

For the latest information, please visit the U.S. Government website.

Yes. Please check-in for your flight as usual.

Yes. Please check-in for your flight as usual.

More information for travel to other countries

Several other countries have also imposed new entry requirements to their countries for passengers who have been to the People's Republic of China and other countries affected by COVID-19.

Note that some countries are enforcing additional measures that may include mandatory quarantine upon arrival.

Please consult the government website of the country you are travelling to for their entry requirements. More information can be found here.

If you have been to the People’s Republic of China or any of the affected countries within the restricted days of planned travel to a country with new entry requirements, you may not be able to board your Air Canada flight to affected destinations, unless you meet other requirements such as being a citizen or permanent resident of that country or destination.

Check the information in the question above for eligibility.

Please contact your travel agent or call us at 1-888-247-2262 (click here for international and other numbers) to discuss options including refunds. For Aeroplan redemption bookings, please call 1-800-361-5373.

Yes. Please check-in for your flight as usual.

Yes. Please check-in for your flight as usual.