Due to a directive from the Government of Israel, Air Canada will be cancelling all direct passenger flights between Canada and Israel beginning December 22, 2021. Flights are planned to resume from Toronto Pearson International Airport (YYZ) on March 1, 2022 and Ben Gurion Airport (TLV) on March 3, 2022. Air Canada continues to closely monitor events and will update its schedule as warranted.
If you are scheduled to travel during the affected period, you are permitted to re-book via our other EU gateways, with Air Canada or one of our partners (Lufthansa group and United Airlines), subject to availability in the cabin that you originally purchased. Otherwise, any fare difference will apply.
If you booked with a travel agent or any online travel agency (e.g., Expedia or Priceline), contact them directly for assistance. Each partner has a unique booking system that we are unable to access to assist with your booking.
For Air Canada Vacations bookings, please call 1‑800‑296‑3408.
If you booked directly through Air Canada (including aircanada.com, the Air Canada mobile app, and our Contact Centres), Aeroplan, Kayak, Google Flights or Skyscanner, visit our My Bookings page. You can also call us at 1‑888‑247‑2262. For international and other numbers, visit aircanada.com/othernumbers.
If you are already in Israel, you can reach the Air Canada Office by calling 972-3-607-2111 on Sunday and Thursday between 8:30am to 5:00pm.