Best Airline in North America
INTERNATIONAL BUSINESS CLASS
Our world-class International Business Class cabins offer fully lie-flat seats on most international flights. Fly our new Boeing 787 Dreamliner aircraft and you'll experience Executive Pods that feature adjustable cushion systems that can be extended into fully lie-flat beds. To top it all off, the headrest also includes massage functions.
MAPLE LEAF LOUNGES
Each of our 22 award-winning Maple Leaf Lounges provides a private, serene escape from the bustle of airport activity. You'll enjoy a cozy, comfortable setting with breathtaking views that offers an unparalleled level of service. We’re also proud to introduce our newest Maple Leaf Lounge in Los Angeles’ renovated and modernized Terminal 6.
With our personal seatback entertainment system, you'll enjoy over 600 hours of on-demand movies, TV programs and music. Meanwhile onboard our new Boeing 787 Dreamliner aircraft, you'll experience our first ever 18-inch touch screen entertainment system that's the largest of any North American carrier.
The survey was conducted by independent research firm Skytrax on almost 20 million air travellers worldwide, using over 41 different aspects of passenger satisfaction to rank airlines' product and service standards. This annual survey is regarded in the air transportation industry as a primary benchmarking tool for passenger satisfaction levels of airlines throughout the world.