Flexible refund policy due to winter storm

December 22, 2022

Due to the winter weather events across Canada, we’ve implemented a goodwill refund policy that allows you to request a refund or travel voucher if:

  • You purchased an Air Canada ticket no later than December 22, 2022 for travel between December 22, 2022 and December 28, 2022.
  • Your itinerary includes a flight to/from an airport in Canada.

If you’re scheduled to travel during the affected period, you can retrieve your booking to request a refund up to two hours before departure, free of charge on your Air Canada flight.

If you purchased your ticket with Aeroplan or Air Canada Vacations, please contact them directly.

And if you require assistance, you can always contact us directly (1-888-247-2262).