Notices under the Canadian Air Passenger Protection Regulations (APPR)

• Long Delay and Flight Cancellation Notice Open PDF file (English and French)
• Notice of Denied Boarding Open PDF file (English and French)

Notices under other legal regimes (EU Regulation 261/2004 and others)

• Long Delay and Flight Cancellation Notice (EU Regulation 261/2004) Open PDF file (English and French)

For the most recent contact information of the EU National Enforcement Board tasked with EC Regulation No 261/2004 compliance, please click here.