Have a question?
Use the navigation below to find the answers you need.
To manage a booking made directly with Air Canada, including an Aeroplan reward, as well as a Google Flights, Kayak or Skyscanner booking.Manage your booking
Online agency or travel agent
If you booked via an online travel agency such as Expedia, Priceline or Flight Centre, or with a real-life travel agent, please contact them directly; they use unique booking systems that we cannot access.
To book or modify an Air Canada Vacations package.Go to Air Canada Vacations
To manage all your company’s business travel needs.Go to Air Canada for Business
To book a flight with us, no hassle, no fuss.Book a flight
Your flight was disrupted? Find out if you’re eligible for compensation.Check my eligibility
General concerns or feedback
For refund requests, issues with baggage, Flight Passes or Gift Cards, or other travel-related matters, write to us.Submit feedback
Status of a submitted query
Looking for the status of a query you submitted via our Web form? You can use your case number to view the latest on your request.Check the status of my case
Speak with an agent
If you haven’t found what you need, or you just want to speak to an agent, call us.Consult the directory