Customs and Immigration Information

Below are a few links you may find helpful when looking for customs and immigration information.

Canada

United States

NEXUS
NEXUS offers expedited border processing for pre-approved, low-risk travellers entering Canada or the United States.

Benefits include dedicated NEXUS lanes into Canada, Global Entry® lanes into the U.S., and access to TSA PreCheck®, Global Entry® and Voyageur Vérifié™ benefits. Canadian and U.S. citizens and permanent residents, as well as Mexican nationals enrolled in the Viajero Confiable program, are eligible to apply.

Visit the Government of Canada’s NEXUS information page for details

Mobile Passport Control app
Travellers heading to the United States may use the Mobile Passport Control (MPC) app for expedited border pre-clearance. By submitting their passport information and customs declaration in advance, eligible travellers receive a QR code to use at dedicated inspection lanes.

Find out if Mobile Passport Control is right for you and download the app

European Union countries

Passengers travelling to European Union (EU) countries are asked to take note of stringent regulations that apply to the importation of restricted products such as meat and milk products for personal consumption.

Certain meat and milk products, e.g. powdered infant formula, infant food and special foods required for medical reasons are allowed to enter the EU provided:

  • the product does not require refrigeration before consumption;
  • it is a packaged registered trademark or proprietary brand product;
  • the packaging is intact.

Passengers wishing to bring other types of meat or milk products into the EU must:

  • obtain, prior to travel, all necessary documentation from official veterinary services of the country from which they are travelling (the documents must state that the goods conform to all requirements for entry into the EU);
  • declare all such goods and present related documentation upon arrival at an authorized EU border inspection post for veterinary control.

All meat and milk products that do not conform to applicable regulations will be confiscated and disposed of at the EU border inspection post. Failure to declare meat and milk products may result in a fine or criminal prosecution.