Situation in the Middle East

May 12, 2021

Because of the situation in the Middle East, we understand that you may want to make alternate travel arrangements. If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:

  • You purchased an Air Canada ticket no later than May 11, 2021 for travel between May 12 and 25, 2021.
  • Your itinerary includes a flight to, from or via Tel Aviv, Israel.

If you are scheduled to travel during the affected period, you can retrieve your booking to change your flight, free of charge, to another date between now and June 15, 2021, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply. You also have the option of travelling to another destination.

If you purchased your ticket before April 12, 2021, you may cancel your booking and receive a refund for any unused portion.

If you purchased your ticket with Air Canada Vacations, please contact them directly.

And if you require assistance, you can always contact us directly (1-888-247-2262).