Customs and Immigration Information

Below are a few links you may find helpful when looking for customs and immigration information.

Canada

United States

NEXUS
NEXUS is designed to expedite the border clearance process for low-risk pre-approved travellers into Canada and the United States. More about NexusOpens in New Window

Mobile Passport Control app
Travellers departing from Toronto Pearson (YYZ) and Montreal Trudeau (YUL) airports to U.S. destinations may use the Mobile Passport Control app for expedited service through border pre-clearance. App users who submit their passport and customs declarations in advance will be given a QR-code receipt to use at dedicated inspection lanes. Learn more about the U.S. CBP Mobile Passport Control appOpens in New Window

European Union countries

Passengers travelling to European Union (EU) countries are asked to take note of stringent regulations that apply to the importation of restricted products such as meat and milk products for personal consumption.

Certain meat and milk products, e.g. powdered infant formula, infant food and special foods required for medical reasons are allowed to enter the EU provided:

  • the product does not require refrigeration before consumption;
  • it is a packaged registered trademark or proprietary brand product;
  • the packaging is intact.

Passengers wishing to bring other types of meat or milk products into the EU must:

  • obtain, prior to travel, all necessary documentation from official veterinary services of the country from which they are travelling (the documents must state that the goods conform to all requirements for entry into the EU);
  • declare all such goods and present related documentation upon arrival at an authorized EU border inspection post for veterinary control.

All meat and milk products that do not conform to applicable regulations will be confiscated and disposed of at the EU border inspection post. Failure to declare meat and milk products may result in a fine or criminal prosecution.