Book Travel

• Car
• Group Travel

Routes and Partners

• Flight Schedules
• Star Alliance and other Airline Partners
• Toronto – Montreal / Ottawa Service
• Express Service

Travel News and Updates

• Electronic Travel Authorization for Flights to Canada
• News Archive
• 2018
• 2019
• Goodwill Policies
• 2020

Business Travel

• Flight Passes for Business
• AC Globe Card

Air Canada Jetz (Charter Services)

Fare Options and Fees

• To the U.S.
• To International Destinations
• To Sun Destinations
• Within Canada with Rouge
• To the U.S. with Rouge
• Within Canada
• To international destinations with Rouge
• To sun destinations with Rouge
• Economy Basic
• Economy Fares

Manage Bookings

• Flight
• Hotel
• Car
• Vacation

Connecting with Air Canada

Air Canada - Upgrades

• AC Bid Upgrade – FAQs
• Last Minute Upgrade Purchase

Payment Methods

NDC Exchange

Baggage

• Carry On Baggage
• Checked Baggage
• Special Items
• Restricted / Prohibited Items
• Delayed / Damaged
• Limits of Liability

Travel Requirements

• Travel Documents
• Customs and Immigration
• Advance Passenger Information (APIS)
• U.S. Secure Flight Program
• TSA Pre✓™

Special Assistance

• Travelling with Children
• Travelling with your Pet
• Special Meals
• Meetings and Events
• Bereavement Fares
• Unaccompanied Minors

Check-In Information

• How to Check In
• Check-in / Boarding Times
• Minimum Connection Times
• Check In Now

Medical / Mobility

• Advance Notice and Medical Approval
• Travelling with an Attendant
• Customers with Allergies
• Visually or Hearing Impaired Customers
• Wheelchairs and Mobility Aids
• Special Seating Needs
• Service Animals
• Travelling with Oxygen
• Washroom Accessibility
• Personal Oxygen Concentrators
• Portable Battery-Powered Medical Devices
• Battery-Powered Mobility Aids
• Complaints or Concerns

Peace of Mind

• Before You Go Checklist
• Health and Travel Tips
• Advance Seat Selection
• On My Way Service
• Frequently Asked Questions
• Family Travel
• Making family travel more fun

Travel options

Our accessibility services

Check In Now

At the Airport

• Airport Information
• Self Service Kiosks
• Boarding by Zone

Premium Services

• Maple Leaf Lounges
• Priority Services
• Concierge Services
• Air Canada Signature Suite
• Air Canada Café

Flight Information

• Flight Status
• Flight Notification Service
• Delayed Flights / Cancellations
• Pact
• Flight Status
• Flight Disruptions

Air Canada on your Mobile

• Air Canada App
• Mobile Check-in
• Electronic Boarding Passes
• Passbook
• Air Canada mobile+
• Air Canada Mobile App
• Wallet

On Board

• Air Canada Bistro
• Our Fleet
• Cabins and Onboard Meals
• In-flight Entertainment
• Preferred Seats
• Wi-Fi
• Duty Free
• Credit Card Only Cabins
• Culinary Program

Customer Support

• Frequently Asked Questions
• ACCredit and Travel Vouchers
• Cancel an Online Booking
• Customer Relations
• Receipt Requests
• Refund Services
• Contact Us
• Refund Services
• Cancellation Options
• Air Canada Travel Voucher

Achieving New Heights

New Air Canada

Travel Like a Canadian

Fly the flag

Stay Safe

Overview

• Altitude Qualifying Dollars (AQD)
• Report an Altitude Qualifying Dollar discrepancy
• Altitude Qualifying Dollars (AQD)

Aeroplan Partnership

eUpgrades

• About eUpgrades
• How To Earn Credits
• Calculating Credits and Add-Ons
• Sharing Credits
• Requesting an Upgrade
• Last Minute Upgrade Purchase
• Star Alliance Upgrade Awards
• Report eUpgrade discrepancies
• Terms and Conditions
• eUpgrade Requirements
• eUpgrade Booking Window

General Condition of Carriage

Imprint

Privacy Policy

Terms of Use

Customer Service Plan

Baggage Fees and Optional Services

Trademarks

aircanada.com Cookies and Tracking Technologies Policy

Frequently asked questions

Terms of Service

Buy, donate and more

• Inactivity policy
• Request missing points
• Deposit points
• Estate policy
• Conversion programs

Redeem

• Redeem with Air Canada
• Points Predictor Tool

Earn

• Earn with Air Canada

Aeroplan Elite Status

• About eUpgrades
• Priority Rewards
• Qualifying for Aeroplan Elite Status
• Threshold eUpgrades and gifts
• Million Mile program
• Report a SQD discrepancy
• Elite Status Terms and Conditions
• Aeroplan 25K Status benefits
• Aeroplan 35K Status benefits
• Aeroplan 50K Status benefits
• Aeroplan 75K Status benefits
• Aeroplan Super Elite Status benefits
• Aeroplan Elite Status benefits

Credit cards overview

• American Express Aeroplan Cards
• CIBC Aeroplan Credit Cards
• TD Aeroplan Credit Cards

What’s new

Legal

• General Terms and Conditions
• Privacy Policy

Feedback

Family sharing

Aeroplan partners

Promotions

Hotels and car rentals

Aeroplan updates

News

• Air Serbia joins Aeroplan
• Accumulation changes for Avianca!
• Azul joins Aeroplan
• Vistara joins Aeroplan
• More flexibility for our members
• Accumulation changes for Canadian North!