AC Globe

ACGlobe

Corporate travel payments and expense management made simple

Introducing a global solution for corporate travel payments: The Air Canada ACGlobe Corporate Payment Solution, designed to streamline, reconcile and manage air travel expenditures. Recognized globally by Air Canada and hundreds of other airlines, the ACGlobe program offers centralized billing, customized reports, detailed reporting including tax breakouts and ancillary fee descriptors for Air Canada tickets, and more, all in one place.

 

The ACGlobe program:
ACGlobe and ACGlobePlus

The ACGlobe program offers two air-only cards for corporate travel payments: the ACGlobePlus card and the ACGlobe card. ACGlobe members may make travel purchases via a lodged account.

ACGlobe

ACGlobe

  1. No annual fees
  2. No minimum spend
  3. No currency exchange fees
  4. Billed once a month; payment is due within 10 days of billing
  5. Comes with access to DataMine, the ACGlobe corporate transaction portal
  6. Centralized billing with detailed customized reporting

For a full overview of the cards’ benefits, please refer to the benefits chart below.

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ACGlobePlus

ACGlobePlus

  1. Annual fees apply
  2. No minimum spend
  3. No currency exchange fees
  4. Billed twice a month; payment is due within five days of billing
  5. Comes with access to DataMine, the ACGlobe corporate transaction portal
  6. Centralized billing with detailed customized reporting

ACGlobePlus cardholders receive rebates savings of 1.5% back on ticket purchases for flights operated by Air Canada, Air Canada Express or Air Canada Rouge; 1.0% back on ticket purchases for flights operated by other airlines, including flights marketed by Air Canada but operated by a partner airlines. Rebate savings are awarded on a quarterly basis in the form of an ACGlobe Rebate account.

Plus, as a special offer for new ACGlobePlus cardholders, receive a one time $250 bonus rebate upon the purchase of your first Air Canada ticket over $500 charged to your ACGlobePlus account and completed journey. Bonus rebates are paid out with the quarterly rebate.

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  ACGlobe-uatp

ACGlobe 		ACGlobePlus-uatp

ACGlobePlus
Annual Fee (Main Card/Account) No fee $99.00
Supplementary Card Fee No fee
Card Options Card-less “virtual” Account
Currency Conversion Fee None
Billing Currency CAD or USD
Canadian Tax Breakouts GST, HST & QST reporting available on every ticket purchased via Air Canada.
Ancillary Data Full description on all ancillary fees purchased via Air Canada for easy reconciliation.
Ancillary Data* Not applicable
Receive 1.5% awarded on a calendar quarterly basis in the form of an Air Canada Gift Card when flying with Air Canada, Air Canada Express™ or Air Canada Rouge™.

Receive 1.0% awarded on a calendar quarterly basis in the form of an Air Canada Gift Card when flying with other airlines.
Billing Cycle 28 days, billed on the 1st of the month.
Sample ACGlobe StatementOpen PDF file		 14 days, billed on the 1st and 16th of the month.
Sample ACGlobePlus StatementOpen PDF file
Payment Due Paid in full within 10 days of the billing date. Paid in full within 5 days of the billing date.
DataMine Reporting Third level data available (no extra charges).
Sample ACGlobe ReportOpen PDF file
1st Time Use Special Offer Not applicable Receive a $250.00 Air Canada Gift Card with the purchase of an Air Canada ticket over $500.00.

* The percentage awarded is dependent on the first segment travelled. ↩

ACGlobePlus and ACGlobe are accepted worldwide:

  • By over 349 airlines and rail carriers within the UATP® network
  • By 10,000 International Air Transportation Association-appointed travel agencies in Canada and 130,000 IATA-appointed travel agencies worldwide
  • By 30,000 Airlines Reporting Corporation-accredited travel agencies in the United States

ACGlobe program members can securely access their business travel history at any time through DataMineSM, the ACGlobe corporate transaction portal. Thirty-six months of data is available with up to five years of data in archive. The data available includes passenger name, ancillary fee descriptors, tax breakouts (GST, HST, QST), routing of air ticket, first flight date, total cost of ticket, Level III data and more, so companies can clearly differentiate travel charges from other expenses and check for travel policy compliance. Members can also access the company credit limit and account balance at any time.

Overview

 

  1. What are the benefits of the ACGlobe program?

    The ACGlobe Program offers:

    • A choice of two virtual cards for corporate travel payments – the ACGlobe card and the ACGlobePlus card – that members can use to make travel purchases with their lodged* account
    • 24/7 access to DataMine, a secure online transaction portal that allows you to view and run reports on all your transactions, and quickly and easily check your ACGlobe account balance in real time
    • Centralized billing with detailed customized reporting
    • No minimum spend and no currency exchange fees 
    • Monthly account statements and billing

    *Your account will be lodged (i.e. securely stored) within the Universal Air Travel Plan network.

  2. What differentiates ACGlobe from ACGlobePlus?

    Head to the top of this page for an overview of the benefits of ACGlobe and ACGlobePlus.

    You can also refer to the ‘Benefits Chart’ tab for a side-by-side comparison of each card’s benefits and features.

  3. What are the added benefits of ACGlobePlus?

    Bonus rebate:

    As an ACGlobePlus cardholder, you receive a one-time $250 bonus rebate upon the purchase of your first Air Canada ticket of over $500 and charged to your ACGlobePlus account, based on a completed journey.

    Your one-time C$250 rebate will be added to an AC UATP Rebate Account during the first quarterly rebate month after your ticketed and flown journey is complete.

    Purchase rebates:

    As an ACGlobePlus program member, you’ll enjoy ACGlobePlus Purchase Rebates on all purchases made using your account as follows:

    •  A 1.5% rebate on the purchase of flights operated by Air Canada, Air Canada Express or Air Canada Rouge
    • A 1% rebate on the purchase of flights operated by another airline, including flights marketed by Air Canada but operated by a partner airline.

    ACGlobePlus Purchase Rebates are awarded on a quarterly basis and uploaded to an Air Canada UATP Rebate Account.

    Using your Air Canada UATP Rebate Account

    • You can use your AC UATP Account online, or via our contact centre or a travel agent for the purchase of flights operated by Air Canada, or Air Canada Rouge, as well as Air Canada Express flights operated by Jazz or PAL Airlines *.
    • Your Air Canada UATP Account is viewed as a charge card.
    • The value of your purchase must be less or equal to the rebate balance available in your account as your Air Canada UATP Account cannot be combined with another form of payment at check-out.

    *Your Air Canada UATP Rebate Account cannot be used to purchase flights operated by another airline.

  4. Is there an annual fee associated with the ACGlobe program?

    Annual fees depend on the account:

    • ACGlobe: no annual fee
    • ACGlobePlus: C$99.00 annually

  5. How is the ACGlobe program connected to UATP?

    The Universal Air Travel Plan (UATP) is a corporate payment network that includes over 344 airlines worldwide, including Air Canada. UATP supports secure airline and rail service ticket purchases globally.

    Air Canada partners with UATP to support the ACGlobe and ACGlobePlus programs so you have access to the best products and customer service.

    Your ACGlobe or ACGlobePlus card will be accepted wherever UATP is accepted as a form of payment.

Applying for a card

 

  1. How can I apply for an ACGlobe or ACGlobePlus Card?

    Your company can apply for an ACGlobe or ACGlobePlus card by completing our online application.

    To complete the application, you’ll need to provide audited financial statements for the past two years and your most recent interim statements (e.g., balance sheet, profit/loss, and cash-flow). If additional information is needed, the ACGlobe Customer Service Team will reach out.

    Once the credit review process is complete, we'll contact you to confirm your application status.

    If you have any questions as you complete your application, please reach out to us at 1-800-221-9033 (7 a.m. to 7 p.m. CST) or send us an email.

  2. How long does it take for an application to be processed?

    If no additional information is required, we’ll update you on the status of your application within 2 business days.

    If additional information is required, we'll reach out. Once provided, we’ll update you on the status of your application within 7 days.

  3. Once approved, how soon can I start using my ACGlobe or ACGlobePlus card?

    Once your application has been approved, we’ll send you your 15-digit account number, which you can start using immediately.

Using your card

 

  1. Where is my ACGlobe or ACGlobePlus card recognized? 

    You can use your ACGlobe or ACGlobePlus card worldwide with any of the more than 344 airlines and rail carriers who accept the Universal Air Travel Plan (UATP) Card as a form of payment. This includes:

    • over 10,000 International Air Transportation Association (IATA) appointed travel agencies in Canada
    • 30,000 Airlines Reporting Corporation (ARC) accredited travel agencies in the U.S.
    • over 130,000 travel agencies worldwide

  2. How and where can I book travel using my ACGlobe or ACGlobePlus account? 

    You can book your travel with Air Canada or another airline the same way you always do – online, on an app, over the phone, at an airport ticket counter or via your travel agent, anywhere UATP is accepted as a form of payment.

  3. Can I use ACGlobe or ACGlobePlus to book travel with other airlines?

    Yes, ACGlobe and ACGlobePlus are accepted anywhere the UATP Program is accepted.

    Note:  If you're a Travel Management Company (TMC) using an ACGlobe Card under the International Air Transport Association (IATA) Resolution 890 and would like to use your ACGlobe or ACGlobePlus card with another airline, please confirm with the other airline ahead of time to ensure your payment will be accepted.

  4. Can I use my ACGlobe or ACGlobePlus card to book travel online via other business travel programs?

    Yes, you can use your ACGlobe or ACGlobePlus card to book with other business travel programs, such as Egencia (in Canada and the U.S.), Orbitz for Business, Travelocity Business and Air Canada for Business . 

  5. Can I pay for an Air Canada Flight Pass with my ACGlobePlus or ACGlobe card? 

    Yes, you can pay for an Air Canada Flight Pass with your ACGlobePlus or ACGlobe card.

    If you’re booking online, just select ACGlobe or TP* as your payment method on the check-out screen. 
    * TP is the two-letter code representing the Air Canada UATP Rebate Account.

  6. Can I use ACGlobe or ACGlobePlus at restaurants, hotels or for car rentals?

    No, ACGlobe and ACGlobePlus are not accepted at restaurants, hotels, or car rental providers, as the program is targeted to air and rail providers.

    If you’d like to include restaurant, hotel or car rental charges as part of a payment solution, please reach out to us at 1-800-221-9033 (7 a.m. to 7 p.m. CST) or send us an email.

  7. Am I still eligible for other corporate deals if I’m using my ACGlobe or ACGlobePlus Account?

    Yes, you’ll still have access to all your corporate deals and benefits. ACGlobe and ACGlobePlus accounts won’t interfere with any other agreements or rewards you have with Air Canada or other airlines.

Managing your account

 

  1. Can I open an account in a currency other than CAD?

    Yes, you can request that your account be in either CAD or USD.

  2. Can I access my account history online?

    Yes, you can view your account history online for a period of 13 months .

  3. In which languages can I receive my account statements?

    Your account statements are available in English or French, based on the language preference you chose when setting up your account.

    If you’d like to change your language preference, please reach out to us at 1-800-221-9033 (7 a.m. to 7 p.m. CST) or send us an email.

  4. What is the ACGlobe program’s account statement billing cycle?

    Account statement billing cycles depend on which account you have:

    • ACGlobe: billed monthly on the 1st of the month and must be paid in full within 10 days 
    • ACGlobePlus: billed twice monthly on the 1st and 16th of the month and must be paid in full within 5 days

     

  5. How do I pay my statement?

    You can pay your statement via wire transfer, Electronic Funds Transfer (EFT), Automated Clearing House (ACH), or through one of the following:

    • BMO (Bank of Montreal)
    • Central 1 Credit Union
    • CIBC (Canadian Imperial Bank of Commerce)
    • HSBC
    • Laurentian Bank of Canada
    • National Bank of Canada
    • RBC (Royal Bank of Canada)
    • Scotiabank (Bank of Nova Scotia)
    • TD (Toronto-Dominion Bank)

    Please select Air Canada ACGlobe as the payee if using your bank.

  6. Will I be charged interest if my account statement balance isn’t paid in full by the due date?

    Your account statement balance must be paid in full by the payment due date. If any balance remains after this date, your account will be considered past due, and you’ll be liable for any late fees.

    Past due accounts incur a late payment fee of 1.5% per month on all outstanding transactions, up to the maximum permitted under applicable law. This fee is charged at the sole discretion of TreviPay, with written notice. You’ll need to pay these charges to keep your account in good standing.

    Who is TreviPay?

    TreviPay is a global B2B payment company that helps businesses manage payments and credit by extending terms, handling invoicing, and managing collections.

    Air Canada is partnered with TreviPay to support the ACGlobe and ACGlobePlus programs, to ensure you have access to the best products and customer service.

  7. Is there a limit to how many cards I can set up and receive per account? 

    ACGlobe and ACGlobePlus accounts are set up using virtual cards.

    • Members can set up master ACGlobe or ACGlobePlus accounts with up to 100 cost centres.
    • Each cost centre can have up to 999 cards attached to it.

About the DataMine portal

 

  1. How can I access the DataMine Portal?

    To access the DataMine Portal, please use the username and temporary password we’ll provide in your welcome email. 

    If you have any questions, please reach out to us at 1-800-221-9033 (7 a.m. to 7 p.m. CST) or send us an email.

  2. What information is available on the DataMine portal?

    The DataMine portal keeps track of all tickets purchased with your ACGlobe or ACGlobePlus Account for up to 13 months.

    You can also generate reports to view details such as the passenger's name, travel routes, ticket costs and airlines, to help you ensure travel policies are being followed.

    If you have any questions, please reach out to us at 1-800-221-9033 (7 a.m. to 7 p.m. CST) or send us an email.

Still have questions?

Call us at 1-800-221-9033 (7 a.m. to 7 p.m. CST) or send us an email.

The ACGlobe UATP card has been a fantastic addition to our tools for corporate travel. We love the easy to read reports and simple reconciliation process. Because we know what to expect with the data, the statements give us exactly what we need. This is a card service that goes the extra mile and really works with the client to provide solutions and help. Thank you so much for providing such great service and even better rewards.

N. Terpstra, Senior Travel Manager, Klick Inc.

 

The ACGlobe product is one of a kind because it provides a level of detail that is yet to be seen in the marketplace. It’s a dream for a corporation’s finance department in terms of allocating and evaluating true costs and behavior. On top of the data available ACGlobe has the customization that all corporations are looking for but have yet to find. The solution of perfect payment and reconciliation is finally here.

M. Mardinian, CEO, Voyage Encore Travel Inc.

Have questions?

Reach us at ACGlobeSupport@ACGlobe.com or call 1-800-221-9033.


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Terms and conditionsOpen PDF file

TM Air Canada Express and Air Canada Rouge are trademarks of Air Canada.
® UATP and the associated logos are registered trademarks of the Universal Air Travel Plan, Inc.
SM DATAMINE and the associated logo are trademarks of the Universal Air Travel Plan, Inc.
® Multi Service is a registered trademark of Multi Service, used under license or authorization..