Flooding in New Orleans

July 11, 2019

In response to the flooding in New Orleans, we understand that you may want to make alternate travel arrangements. If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:

  • You purchased an Air Canada ticket no later than July 11, 2019 for travel between now and July 14th, 2019.
  • Your itinerary includes a flight to or from New Orleans (MSY)

If you are scheduled to travel during the affected period, you may contact Air Canada Reservations to change your flight free of charge, to another date between now and July 21st, 2019, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.

If you purchased your ticket with AeroplanExternal site which may not meet accessibility guidelines. or Air Canada Vacations, please contact them directly.