To assist with operational challenges at airports in Germany, Air Canada has implemented a goodwill policy for customers who wish to voluntarily change their itinerary by removing their connecting flights within Germany and, instead, travel directly to or from Frankfurt (FRA) or Munich (MUC) airports.
If this situation applies to you, you can retrieve your booking and change your flight, free of charge, up to two hours before departure, to another date between now and August 30, 2022 if:
- your itinerary currently includes a connecting flight between two cities in Germany, and
- you have an Air Canada ticket purchased no later than August 26, 2022, for travel scheduled no later than August 31, 2022.
This is subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.
If you purchased your ticket with Aeroplan or Canada Vacations, please contact them directly.
If you require assistance, you can always contact us directly at 1-888-247-2262 (international and other numbers).