Gift Card

Watch them unwrap a piece of the world

The Air Canada Gift Card is loaded with dreams.

When you give an Air Canada Gift Card you’re giving the gift of flight to any of Air Canada’s over 200 destinations. Use it to pay for travel, advance seat selection, fees, and more.

  • Starts at $25 USD.
  • Send Gift Cards by mail, or Air Canada eGift Cards by email or SMS.
  • Purchase one or multiple gift cards by secure transaction.
  • Combine your gift card with another gift card or credit card when redeeming for purchase


® Aeroplan is registered trademark of Aimia Canada Inc.

Your Gift Card Questions, answered

Buying

The Air Canada Gift Card is a stored-value card similar to a prepaid card or gift certificate. It can be used to purchase airline tickets or travel options on Air Canada, Air Canada Express, and Air Canada Rouge.

Air Canada Gift Cards are available in both plastic and eGift card format.

You can purchase Air Canada Gift Cards Opens in New Window online in the following denominations:

  • In Canadian funds: individual gift cards can be purchased in amounts ranging from $25 to $2,000
  • In U.S. funds: individual gift cards can be purchased in amounts ranging from $25 to $2,000

You can also purchase Air Canada Gift Cards at Canada Post locations in amounts ranging from $50 to $10,000, at Loblaws, Sobeys, Safeway, Save-On-Foods and Rexall locations in amounts ranging from $50 to $500 or by redeeming your Aeroplan Miles® at aeroplan.com for specific denominations.

You can purchase an Air Canada Gift Card:

Note: The online purchase of Air Canada Gift Cards and eGift Cards are made through, and distributed by, Buyatab Online Inc. 

Gift cards purchased from sources other than Air Canada or our participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. Air Canada is not responsible for honouring invalid gift cards or values.

An Air Canada Gift Card is void if altered or obtained fraudulently.

The purchase will display on your statement as “EGIFT” or “AIRCANADA-BUYATAB”.

Air Canada eGift Cards are sent via email or SMS to the recipient with a link to a secure website that provides the details of their eGift Card. Purchasers can also choose to send  it to themselves in order to delivery personally.

Redeeming

Your eGift card notification email or SMS contains a link to a secure website with the details of your eGift Card.

The Air Canada Gift Card is easy to use: simply provide your gift card number and security code (PIN) at time of payment on either the Canadian or U.S. edition of aircanada.com, or when you call Air Canada Reservations* at 1-888-247-2262 (within Canada and the United States only). You can also use your Air Canada Gift Card:

  • at an Air Canada airport counter in Canada**
  • at Air Canada counters located at select airports in the U.S. **
  • when you purchase a flight with your travel agent

*There are no Call Centre booking fees when you book a flight through Air Canada Reservations.
**eGift Cards cannot be used at airport counters.

When redeemed online at aircanada.com, at the airport*, with your travel agent or by calling Air Canada Reservations**, Air Canada Gift Cards can be used to purchase a flight, and to pay for a variety of travel options, fees and services***, including:

  • seat selection
  • change fees
  • Last-minute upgrades at the airport within the check-in period,
  • additional checked baggage fees
  • pet handling fees
  • unaccompanied minor fees

At this time, the Air Canada Gift card cannot be used toward the payment of:

  • Air Canada Vacations packages
  • onboard purchases (e.g. headsets, beverages, duty-free items)
  • Aeroplan or other reward travel tickets
  • Air Canada Cargo products and services
  • tickets purchased as part of a group booking
  • hotel reservations, car rentals or RBC travel insurance
  • another gift card
  • a Flight Pass purchase
  • Air Canada Maple Leaf Club membership fees

* eGift Cards cannot be used at airport counters.
** There are no Call Centre booking fees when you book a flight through Air Canada Reservations.
*** Air Canada Gift Cards cannot be used to pay for any fees or upgrades during the online, mobile or self-service kiosk check-in process.

Yes, in Canada, the maximum total purchase amount, per person, per day is $10,000. In the U.S., the maximum total purchase amount, per person, per day is $9,999.

You can check the balance Opens in New Window of your gift card online or by calling 1-855-281-1761

For ticket purchases, you can use up to two (2) gift cards provided that the total cost of the ticket purchase is covered fully by the (2) two gift cards.

Unfortunately, because of system limitations, when purchasing a seat or travel option for an existing reservation, only one (1) form of payment will be accepted.  If the gift card has a working balance lower than the cost of the fee or travel option, please pay with another form of payment.  However, we will be able to apply the credit from your card and effect a refund following these instructions: After the transaction, you can complete the Customer Assistance Form Opens in New Window, provide the proof of used form of payment and include the details of the unused Air Canada Gift Card or eGift Card to receive a refund of the applicable value to your original form of payment.

For purchases involving multiple passengers/gift cards, it is advisable to make separate bookings. In this situation, customers can use up to two Gift Cards per passenger provided that the total cost of the ticket purchase is covered fully by the (2) two gift cards.

It is also important to know that you cannot consolidate the value of multiple gift cards onto a single one.

Yes. Air Canada Gift Cards are fully transferable and should be treated like cash.

No. The Air Canada Gift Card does not have an expiration date. However, after five years of inactivity you will need to have your card re-issued. To have an inactive Gift Card re-issued, please contact Customer Relations.

Getting help

Air Canada Gift Cards are just like cash. Air Canada is not responsible for lost, stolen or destroyed gift cards. However, if you report a lost, stolen or destroyed Air Canada Gift Card, it may be replaced with the remaining balance upon proof of purchase and gift card number.

If you’re having a problem with your gift card, please call our Gift Card Service Centre at 1-855-281-1761 or email us at aircanada@buyatab.com.

Gift cards are not refundable or redeemable for cash, cheque or credit. The remaining value of gift cards never expires and can be used for future travel on Air Canada.

Terms are governed by the rules that apply to the specific fare, or travel option you have purchased.

No. There are no loading, dormancy or service charges associated with the Air Canada Gift Card, and the funds on the Air Canada Gift Card never expire until used.

Terms and Conditions for Full Plastic and Electronic Gift Cards

Terms and Conditions for the Air Canada Gift Card (“Gift Card”) and the Air Canada Electronic Gift Card (“eGift Card”)

1.Purchase

Air Canada Gift Cards and eGift Cards can be purchased at aircanada.com/giftcard, by redeeming Aeroplan Miles at aeroplan.com or, subject to availability, at Canada Post, Loblaws, Sobeys, Safeway, Save-On-Foods and Rexall locations across Canada.

Purchases made online. The online purchase of Air Canada Gift Cards and eGift Cards are made through, and distributed by, Buyatab Online Inc. ("Buyatab"). By accessing aircanada.com/giftcard, and by purchasing a Gift Card and eGift Card on that site, you agree to be bound by these Terms and Conditions governing the sale and use of Gift Cards and eGift Cards. In order to purchase a Gift Card and eGift Card online, information such as credit card and related payment and billing information need to be provided. Buyatab may request further information to validate the transaction. In the act of providing such information, you warrant that all information provided is both current and accurate. All online orders of Gift Cards and eGift Cards are subject to a process that compares information provided by you with information provided by your financial institution. If there is a discrepancy, your online order may be delayed or held until the information can be verified. If information can not be adequately verified, such online order may be cancelled at the discretion of Buyatab or Air Canada. Buyatab or Air Canada may also delay or cancel the online purchase of a Card or eGift Card which contains a personalized message that Buyatab or Air Canada deem, at their sole discretion, to be inappropriate, offensive or otherwise objectionable. If the Gift Card or eGift Card delivery date has passed and you have not received confirmation that the Gift Card or eGift Card was sent, or if you need general assistance with the online purchase of your Gift Card or eGift Card, please contact Buyatab's Customer Support at 1-855-281-1761 and provide your six- digit reference number or your email address.

Purchasers residing in Canada can purchase Air Canada Gift Cards and eGift Cards in any denomination between $25 and $2,000 Canadian dollars at aircanada.com/giftcard, between $50 and $10,000 Canadian dollars at Canada Post locations, or between $50 and $500 Canadian dollars at Loblaws, Sobeys, Safeway, Save-On-Foods and Rexall locations. No single Air Canada Gift Card or eGift Card can be purchased for an amount exceeding $2,000 Canadian dollars at aircanada.com/giftcard or $10,000 Canadian dollars at Canada Post. The total value of the Gift Cards and eGift Cards that may be purchased by any one purchaser at aircanada.com during any one day must be less than $10,000 Canadian dollars.

Purchasers residing in the U.S. can purchase Air Canada Gift Cards and eGift Cards at aircanada.com/giftcard in any denomination between $25 and $2,000 U.S. dollars. No single Air Canada Gift Card or eGift Card can be purchased for an amount exceeding $2,000 U.S. dollars. The total value of the Gift Cards and eGift Cards that may be purchased by any one purchaser residing in the U.S. during any one day must be less than $10,000 U.S. dollars.

Gift Cards and eGift Cards can only be purchased using an accepted form of payment for which the billing and delivery address are located in Canada and/or the U.S.

All Gift Card and eGift Card sales are final. Gift Cards and eGift Cards are not refundable or redeemable for cash or cheque once the purchase has been completed, except where required by law.

Gift Cards and eGift Cards are not redeemable for Air Canada Vacations packages or group travel.

2. Shipping

Shipping or delivery rates and fees may apply to Gift Card orders placed online and vary by delivery location, as well as by the shipping or delivery method selected. Shipping or delivery fees are not refundable.

Online orders for Gift Cards placed before 1AM EST will be processed the same business day and shipped according to the shipping option chosen. Orders placed after 1AM EST will be processed the following business day and shipped according to the shipping option chosen. Orders for Gift Cards placed on legal holidays will be processed the following business day and shipped according to the shipping option chosen.

3.Activation

Gift Cards and eGift Cards purchased online are activated only following completion of payment and acceptance of the purchase by Buyatab. Payment is considered complete once the payment processing method and fraud prevention procedures are finalized. Cards and eGift Cards have no value until activated.

eGift Cards are delivered immediately after completion and acceptance of the online purchase (or based on the selected delivery date) to the recipient via secure email, and can be redeemed immediately after being activated by Buyatab.

4.Fraud

Gift Cards and eGift Cards cannot be resold; unlawful resale or attempted resale is grounds for seizure and cancellation of the Gift Card or eGift Card without compensation.

Air Canada and Buyatab are not responsible for Gift Cards or eGift Cards purchased online that are undeliverable or not received due to inaccurate delivery information, including but not limited to, incorrect or inexistent physical or email addresses. In order to ensure that delivery information has been entered accurately, we recommend that customers check all details prior to finalizing their purchase.

Air Canada and Buyatab reserve the right to refuse, suspend, hold for review or cancel any Gift Card or eGift Card order for which fraud is suspected, for Gift Cards or eGift Cards mistakenly issued in an incorrect denomination, or for any other violation of the present Air Canada Terms and Conditions.

Air Canada and Buyatab reserve the right to deactivate or reject any Gift Card or eGift Card issued or procured, directly or indirectly, in connection with fraudulent actions.

5.Transferability

Gift Cards and eGift Cards are fully transferable.

6.Redemption

The Gift Card can be redeemed at aircanada.com, at airport locations in Canada, select airport locations in the U.S., via the Canadian or U.S. Call Centres, or through a travel agent if the booking is made at aircanada.com/agents.

The eGift Card can be redeemed at aircanada.com, via the Canadian or U.S. Call Centers or through a travel agent if the booking is made at aircanada.com/agents. However, it cannot be redeemed at airport locations.

Customers may redeem Gift Cards and eGift Cards issued in Canadian or US dollars on both the Canadian and US editions of aircanada.com. However, if a customer wishes to redeem a Gift Card or eGift Card issued in Canadian or US dollars on aircanada.com, but the Canadian or US edition of aircanada.com being used applies the opposite currency from the currency of such Gift Card or eGift Card, then the applicable rate of exchange that will be used will be identified on the Reuters Currency Calculator. Air Canada does not apply any additional fees to the foreign exchange conversion rate being used.

Gift Cards and eGift Cards will not be accepted as a payment method for bookings made via a mobile device or for the payment of self-serve check-in options online, via a mobile device or at an airport kiosk.

Gift Cards and eGift cards are only redeemable at Air Canada in Canada and the U.S. toward the purchase of air travel offered by Air Canada and operated by Air Canada, Air Canada Rouge, and Air Canada Express carriers (i.e., Air Georgian, Sky Regional, Exploits Valley Air Services, and Jazz Aviation LP) and/or the purchase of ancillary services offered by Air Canada in conjunction with an Air Canada, Air Canada Express or Air Canada Rouge flight. Air travel and ancillary services offered by Air Canada are limited to air transportation costs, change fees, last-minute upgrades, additional checked baggage fees, pet-handling fees, unaccompanied minor fees, and applicable taxes or any other similar fee that applies to the purchase.

Gift Cards and eGift Cards cannot be used for payment of air travel wholly over the services of any other airline, or for the payment of a ticket which is part of a group booking. Gift Cards and eGift Cards are not redeemable toward the purchase of Air Canada Flight Passes, Air Canada Vacations products and services, group travel, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party products/services such as duty-free, Air Canada Bistro (e.g., food and beverages), hotel bookings, car rentals and/or travel insurance.

If the price of the ticket is inferior to the value of the Gift Card or eGift Card, the remaining value of the Gift Card or eGift Card is retained until the stored value reaches a zero balance. Once the Gift Card or eGift Card reaches a zero balance, it is deactivated and no further usage will be permitted. If the cost of the ticket being purchased is greater than the value of the Gift Card or eGift Card, the stored value will be depleted to zero value and the difference must be paid with another Gift Card, eGift Card or other accepted form of payment.

Due to system limitations, we regret that a maximum of two (2) forms of payment is permitted on a single booking at time of purchase. When purchasing a seat or travel option for an existing reservation, only one (1) form of payment can be accepted at time of purchase. If the Gift Card or eGift Card has a balance lower than the cost of the fee or travel option, please pay with another form of payment. However, we will be able to apply the credit balance from your Gift Card or eGift Card and effect a refund to the alternative form of payment used following these instructions - After the transaction, you can complete the Customer Assistance Form provide proof of the form of payment used and include the details of the unused Gift Card or eGift Card to receive a refund of the applicable value to your original form of payment.

In the case of bookings for multiple passengers using multiple forms of payment (of which at least one is a Gift Card or eGift Card), it is recommended that separate bookings be made for each passenger using a Gift Card or eGift Card as a form of payment. It is also important to know that you cannot consolidate the value of multiple gift cards onto a single one.

Gift Cards and eGift Cards will not be accepted if the number is invalid, has not been activated, has been deactivated, is declined or cannot be found within the system.

In the event that a ticket or service purchased (in part or in full) using a Gift Card or eGift Card is being refunded, the value or the unused portion thereof (based on the terms and conditions of the fare being refunded) that was originally paid for by using a Gift Card or eGift Card will be refunded to the original Gift Card or eGift Card number. Customers must retain their original Gift Card or eGift Card until the stored value reaches zero and all travel for which the Gift Card or eGift Card has been used as a form of payment has been completed.

7.Lost, stolen, damaged or destroyed cards

Treat your Gift Card or eGift Card like cash; Air Canada is not responsible for any stored value balance if the Gift Card or eGift Card is lost, stolen, damaged or destroyed. If it is lost, stolen, damaged, destroyed or used without authorization, the value will not be refunded. Ownership and risk of loss is transferred to the recipient of the Gift Card and eGift Card immediately upon completion of processing of the order.

Airport locations are not authorized to deactivate or replace lost, stolen, damaged or destroyed cards. If you suspect that a Gift Card or eGift Card has been copied, stolen or compromised in any way, please contact Buyatab's Customer Support or fill out the Gift Card Help Form at aircanada.com/giftcard. Replacement of lost, stolen, damaged or destroyed Gift Card or eGift Card may occur only if the customer is able to provide proof of purchase. Proof of purchase must include the unique card number which is located on the back of the card.

Once the request for replacement has been verified by Air Canada or Buyatab and deemed valid, the value that is stored on the lost, stolen, damaged or destroyed Gift Card or eGift Card at the time the replacement request is made will be reissued on a new replacement Gift Card or eGift Card and the original will be deactivated. Once a Gift Card or eGift Card is deactivated, it cannot be reactivated.

Air Canada and Buyatab reserve the right to reject any claim for replacement of a Gift Card or eGift Card where there is suspicion of fraud or dishonesty (e.g., stolen or altered card, or false request for replacement). In the case of the delivery of the Gift Card, we recommend that the Xpresspost (Canadian deliveries) or Express mail (US deliveries) option be taken to allow for positive signature receipt of the package.

8.General

Gift Cards and eGift Cards are not credit or debit cards and have no implied warranties.

Customers may view Frequently Asked Questions (FAQs) related to Gift Cards.

The stored value loaded on a Gift Card or eGift Card does not expire.

The Gift Card or eGift Card holder or purchaser of the Gift Card or eGift Card agrees that these Terms and Conditions shall be governed by, construed and/or interpreted in accordance with the laws of the Province of Ontario (Canada) and the laws of Canada applicable therein and shall be treated in all respects as an Ontario contract, without regard to the principles of conflict of law that would impose a law of another jurisdiction.

Any dispute relating in any way to a Gift Card or eGift Card shall be adjudicated in the Province of Ontario (Canada) and the Gift Card or eGift Card holder or purchaser of the Gift Card or eGift Card agrees to the exclusive jurisdiction and venue of such courts.

Air Canada reserves the right, and the Gift Card or eGift Card holder or purchaser of the Gift Card or eGift Card agrees, that Air Canada may at any time change the present Terms and Conditions or contract with another third party to administer the gift card program. Air Canada will notify you (the holder or purchaser of the Gift Card or eGift Card) of any changes by [posting an updated version of the Terms and Conditions on our website (www.aircanada.com/giftcard). It is your responsibility to regularly review these Terms and Conditions.] If the Gift Card or eGift Card is used after we have made any changes, it means that you have accepted the changes and you agree to be bound by the Terms and Conditions as modified.

Important notice

For issues accessing an eGift Card purchased before October 21, 2017, please contact the Air Canada Gift Card Service Center:
Email: aircanada@buyatab.com
Phone: 1-855-281-1761