Flexible rebooking policy due to British Columbia Wildfires

August 20, 2023

Because of the British Columbia wildfires, we understand that you may want to make alternate travel arrangements. If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:

  • You purchased an Air Canada ticket no later than August 20, 2023, for travel between August 17th and September 4th, 2023.
  • Your itinerary includes a flight to or from Kelowna (YLW), Kamloops (YKA) or Penticton (YYF) airports.

If you are scheduled to travel during the affected period, you can retrieve your booking to change your flight, free of charge, to another date between now and September 30, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.

If you choose to cancel your flight, you will receive a full refund.

If you purchased your ticket with Air Canada Vacations, please reach out to them directly.

And if you require assistance, you can contact us at 1-888-247-2262 (or 1 800 361-5373 if yours is an Aeroplan flight reward).