Flexible rebooking policy for connecting flights via Toronto and Montreal

December 20, 2023

Because of the Toronto and Montreal holiday peak, we understand that you may want to make alternate travel arrangements. If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:

  • You purchased an Air Canada ticket no later than December 20, 2023, for travel between December 21, 2023 and December 24, 2023.
  • Your itinerary includes a connecting flight via Toronto (YYZ) or Montreal (YUL)

Customers connecting through YYZ (Toronto) or YUL (Montreal) are permitted one free change from a connecting itinerary to a non-stop flight as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on AC operated flights.

For example, pax ticket to travel on 22DEC YVR-YYZ-YUL can change to YVR-YUL without penalty or fare difference, as long as they travel within the rebooking window.

If you are scheduled to travel during the affected period, you can change your connecting flight to a non-stop flight, free of charge, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.

If you purchased your ticket with Air Canada Vacations, please reach out to them directly.

And if you require assistance, you can contact us at 1-888-247-2262 (or 1 800 361-5373 if yours is an Aeroplan flight reward).