Civil Unrest in Haiti

Updated - February 14, 2019

Because of the civil unrest in Haiti, we understand that you may want to make alternate travel arrangements. If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:

  • You purchased an Air Canada ticket no later than February 11, 2019 for travel from February 11 to 27, 2019.
  • Your itinerary includes a flight to, from or via Port-au-Prince (PAP)

If you are scheduled to travel during the affected period, you may contact Air Canada Reservations (1-888-247-2262) to change your flight free of charge, to another date between now and March 13, 2019, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.

If you purchased your ticket with Aeroplan, or Air Canada Vacations, please contact them directly.

February 11, 2019

Because of the civil unrest in Haiti, we understand that you may want to make alternate travel arrangements. If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:

  • You purchased an Air Canada ticket no later than February 11, 2019 for travel from February 11 to 20, 2019.
  • Your itinerary includes a flight to, from or via Port-au-Prince (PAP)

If you are scheduled to travel during the affected period, you may contact Air Canada Reservations (1-888-247-2262) to change your flight free of charge, to another date between now and March 6, 2019, subject to availability in the cabin you originally purchased. Otherwise, any fare difference will apply.

If you purchased your ticket with Aeroplan, or Air Canada Vacations, please contact them directly.