For Air Canada’s response to COVID-19 and how to adjust your current or future travel with us, click here.
Air Canada Reservations
Tel
069 66779573
Customer support in German is available:
Monday-Friday: 09:00-17:30 (closed on uniform national holidays in Germany, Austria and Switzerland)
Travel Support
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Refund Services
Ticket Receipts and Billing Enquiries
For past travel only, if you need:
- a copy of a ticket or receipt
- information on ticket usage and/or itinerary, or
- explanation of a credit card charge