We're introducing a new Meet and Assist Service, starting with flights from Delhi (DEL) to Toronto (YYZ). This pilot program is designed to provide personalized guidance and language support throughout your airport journey, helping you travel with confidence and peace of mind. We hope to expand the service to additional routes in the future.

How to request the service

To take advantage of the service, simply request Meet and Assist when checking in at Delhi Airport.

What to expect

From check-in to boarding, a dedicated representative will guide you through the airport and help make your travel experience as smooth and stress-free as possible.

When you arrive in Canada, a language-qualified Air Canada representative who speaks your preferred language will be there to welcome you and guide you through arrivals, customs and baggage claim. Assistance with retrieving and transporting luggage may also be offered, as needed.

A dedicated Meet and Assist representative will accompany you until you reach your designated pickup location or onward connection.

Our Meet and Assist Service includes:

• Language support throughout your journey
• Guidance from check-in to your departure gate
• Helpful reminders before and during your flight
• Personalized assistance upon arrival in Canada
• Cart transportation for longer distances, where available
• Guidance through customs and baggage claim
• Assistance with baggage, as needed.
• Escort to the arrival hall or onward connection

As we introduce this new service, we look forward to helping make travel easier and more accessible for our customers.