You are travelling as a group if you are ten or more passengers travelling together to the same destination on the same date and on the last outbound flights of your itinerary.

Yes, there is a minimum of six seats required to book a group in Air Canada Signature Class.

Yes, there is a minimum of eight seats required to book a group in Premium Economy Class.

When a passenger needs to travel on a different flight than the rest of the group, it is called a Deviation. Deviations of up to 25% of the group are permitted on the return portion of the trip. A deviating passenger may return on a different date and/or from/to a different city and must return within seven days before or after the main group’s return date. Not permitted on itineraries that include other airlines.

When a passenger needs to depart from a different city and connect with the rest of the group on the way to their destination, it is called a Feed-In. There is no limit to the number of Feed-Ins permitted.

Payment deadlines are always specified on your contract once a group has been booked.

The deposit is in effect as of the date on which the contract is signed. At 30 - 45 days prior to departure, the group Full Payment is required.

When you are ready to pay for your group travel, please provide us with your contact information by clicking on the Pay for a Group Booking link on the Group Travel page and filling out the form.

Air Canada Group Travel will be in touch to collect your credit card details. Only authorized credit cards are accepted.

Please do not submit your credit card information via email.

If a group booking is cancelled after the contract has been signed the space will be released and the deposit forfeited.

Prior to the full payment deadline, the group may be reduced by the attrition amount noted on the contract as long as it does not go under ten passengers. Seats may be added at any time; if they are added after the full payment deadline they will not be included when calculating the Tour Conductor (Free Ticket) Ratio. 

Should the group number drop below ten, the space will be released and rebooked as individuals via aircanada.com or our Air Canada Reservations department. Any applicable deposit will be forfeited.

Names are due 30 - 45 days prior to departure and should be sent via email using our Name List Form provided above. The Air Canada Name List Form is mandatory and used to upload the names directly to the group files, thus minimizing delays and errors. All names must match travel documents.

Air Canada Group Travel offers one free-of-charge ticket (taxes and fees are applicable), known as a Tour Conductor Ticket, for every 20 paid tickets issued to a group. The Tour Conductor count is calculated at time of final payment. Please note that some restrictions apply. Refer to your contract or contact Air Canada Group Travel for details.

Once tickets have been issued, name changes can be made for a fee.

Once the tickets have been issued, itinerary changes must be made based on the applicable ticket rules by contacting Air Canada Group Travel. If a change is permitted, additional fare and change fees may apply. Please contact Air Canada Group Travel for details.

Altitude points cannot be used to purchase group tickets.

Altitude customers may use their points to process E-Upgrades at check-in only.

Equipment details must be provided at the beginning of the group booking as some of our flights are operated by smaller aircraft and we will need to confirm that your equipment can fit on your requested flight.

A standard advanced block of seats is reserved for all group bookings so that groups may sit together. Specific seat selection is not available for groups at this time. You may request the seat list in advance and send the names in a specific order to match the order of the seats being held.

Once you have completed the initial booking request process, please send any competitive fare information to Air Canada Group Travel for review. Please include the routing, dates, base fare and total taxes.