Air Canada Group Travel is for groups of ten or more passengers travelling together to the same destination on the same date and on the same flight. As a group, you’re entitled to the following benefits, including special group fares and dedicated services.
Group Travel Perks
We offer reduced fares up to 11 months prior to your date of travel.
Secure a group’s reservation with a simple booking fee and settle the balance closer to your departure.
Free Advanced Seat Selection
Group seat selection is confirmed free of charge at the time of booking.
Receive complimentary tickets based on the number of passengers in your group.
Group Travel includes one checked bag for every passenger.
Find The Best
Flights and Fares
Complete Air Canada's Group Travel fare quote request form and submit.
Our Group Travel representatives will contact you within two business days to offer you the best matching fare options.
Travel Agents: Sign on to the Air Canada travel agency website to use our new Group Travel Estimator.
Who is travelling?
Complete the Group Passenger Name List Form to let us know who is travelling in your group.
Complete the Group Equipment List Form when travelling with oversized baggage such as sports equipment or musical instruments.
Travelling within the next two days?
If your group is travelling within the next two days, please complete the Urgent Request Form and we will contact you within one hour during Air Canada Group Travel business hours.
Pay for your Group Travel
Complete the Group Payment Request Form to process your payment. We will contact you to collect your credit card details.
Your clients will find a dedicated group check-in counter available in nine major Canadian airports.
Group Travel FAQs
What is a group?
You are travelling as a group if you are ten or more passengers travelling together to the same destination on the same date and on the last outbound flights of your itinerary.
Can I book a group in Air Canada Signature Class?
Yes, there is a minimum of six seats required to book a group in Air Canada Signature Class.
Can I book a group in Premium Economy Class?
Yes, there is a minimum of ten seats required to book a group in Premium Economy Class.
What if a passenger needs to travel earlier or later than the rest of the group?
When a passenger needs to travel on a different flight than the rest of the group, it is called a Deviation. Deviations of up to 25% of the group are permitted on the return portion of the trip. A deviating passenger may return on a different date and/or from/to a different city and must return within seven days before or after the main group’s return date. Not permitted on itineraries that include other airlines.
What if a member of the group lives in a different city?
When a passenger needs to depart from a different city and connect with the rest of the group on the way to their destination, it is called a Feed-In. There is no limit to the number of Feed-Ins permitted.
When are payments due?
Payment deadlines are always specified on your contract once a group has been booked.
The booking fee of $100 per group is in effect as of the date on which the contract is signed. At 60 days prior to departure the booking agent is responsible for the deposit. At 30 days prior to departure, the group is considered at Full Payment.
What happens if the group booking is cancelled after the contract has been signed?
If a group booking is cancelled after the contract has been signed but before the deposit deadline, the space will be released and the booking fee forfeited. If the group booking is cancelled after the deposit deadline, the full deposit and booking fee will be forfeited.
What if I need to reduce the number in my group after it has been booked?
The group number may be adjusted at any time between booking and deposit deadline as long as it does not go under ten passengers . Seats may be added after the final payment deadline; however, they will not be included when calculating the Tour Conductor (Free Ticket) Ratio.
What happens if the group number drops below the ten passenger minimum?
Should the group number drop below ten, the space will be released and rebooked as individuals via aircanada.com or our Air Canada Reservations department. Any applicable booking fee or deposit will be forfeited.
How do I send in the names of those in my group?
Names are due 14 days prior to departure and should be sent via email using our Name List Form provided above. The Air Canada Name List Form is mandatory and used to upload the names directly to the group files, thus minimizing delays and errors. All names must match travel documents.
Are there any free tickets?
Air Canada Group Travel offers one free-of-charge ticket (taxes and fees are applicable), known as a Tour Conductor Ticket, for every 20 paid tickets issued to a group. The Tour Conductor count is calculated at time of final payment. Please note that some restrictions apply. Refer to your contract or contact Air Canada Group Travel for details.
What happens if I need to change a name on a ticket?
Once tickets have been issued, name changes can be made for a fee.
What happens if a passenger needs to make a last-minute change after the tickets have been issued?
Once the tickets have been issued, itinerary changes must be made based on the applicable ticket rules by contacting Air Canada Group Travel. If a change is permitted, additional fare and change fees may apply. Please contact Air Canada Group Travel for details.
Can passengers with Altitude status use their points to pay for their ticket?
Altitude points cannot be used to purchase group tickets.
Can passengers with Altitude status use their points for E-Upgrades?
Altitude customers may use their points to process E-Upgrades at check-in only.
What if the group is travelling with equipment?
Equipment details must be provided at the beginning of the group booking as some of our flights are operated by smaller aircraft and we will need to confirm that your equipment can fit on your requested flight.
How do I select my seats?
A standard advanced block of seats is reserved for all group bookings so that groups may sit together. Specific seat selection is not available for groups at this time. You may request the seat list in advance and send the names in a specific order to match the order of the seats being held.
What if I have a competitive fare from another airline?
Once you have completed the initial booking request process, please send any competitive fare information to Air Canada Group Travel for review. Please include the routing, dates, base fare and total taxes.
How do I provide payment for my booking fee or deposit?
When you are ready to pay for your group travel, please provide us with your contact information by clicking on the Pay for a Group Booking link on the Group Travel page and fill out the form.
Air Canada Group Travel will be in touch to collect your credit card details. Only authorized credit cards are accepted.
Please do not submit your credit card information via email.