How to use a Flight Reward Certificate

A flight reward certificate reduces the base fare in points of a single Aeroplan flight reward ticket for one passenger by up to the specified points value. Flight reward certificates are valid towards a new booking only and are not valid on existing reservations. Bookings must be made directly with Aeroplan, via aircanada.com/aeroplan, the Air Canada Mobile App, or through the Aeroplan call center. Flight reward certificates apply to the base fare in points only. You are responsible for all incidental charges, including any taxes, partner booking fees and 3rd party charges which apply to the Aeroplan flight reward. Flight reward certificates may only be used on a booking with a single passenger.

Aeroplan members may choose to use a flight reward certificate for a ticket worth less than the points value of the certificate, but the remaining value of the flight reward certificate will be forfeited once the ticketed journey has commenced. For greater clarity, if a member chooses to use a flight reward certificate with a value of 50,000 points for a flight reward worth 40,000 Aeroplan points and flies the first segment, the remaining 10,000 points will be forfeited. If a member chooses to use a flight reward certificate for a flight reward worth 40,000 points but changes their existing itinerary to a new itinerary or upgrades the fare class of their existing itinerary before travel commences, the remaining 10,000 points will be honored and applied towards the flight reward price. If a member chooses to use a flight reward certificate for a flight reward worth more than 50,000 points, the member will be required to pay the additional points required for the new single flight reward. The flight reward certificate cannot be combined with other flight reward discount certificates, including but not limited to Priority Reward vouchers or other points-based certificates. Flight reward certificates may not be transferred to another Aeroplan account but can be used to book a flight reward for a traveler other than the member.

Flight reward certificates are subject to expiry. If a flight reward certificate was earned from a credit card product, it will not expire as long as your credit card account is open. An unused flight reward certificate will automatically be removed from your Aeroplan account on the date the credit card is closed, regardless of reason for closure, or if the credit card account is changed to a different product.

Changes or cancellations are allowed according to the fare rules of the flight reward booked. If during a cancellation a flight reward certificate earned from a credit card product is to be reinstated into the member’s account and it is discovered the member has canceled their credit card, the flight reward certificate will be forfeited. If during a cancellation the flight reward certificate is to be reinstated in the member’s account and the member is identified as a current holder of the credit card, the flight reward certificate will be re-deposited into the member’s account. Changes to redemption tickets made with a flight reward certificate will be honored regardless of whether or not the Aeroplan account owner is still a credit cardmember. In the event of a change or cancellation, travelers are required to pay all applicable fees based on the fare type purchased for each ticket, plus the difference in points, if applicable, taxes, partner booking fees and 3rd party charges which also apply. A partially flown Aeroplan flight reward ticket where a flight reward certificate was used as a form of payment will cause the flight reward certificate to be considered used – in this instance, a change or cancellation will be permitted on the ticket itself, but the Flight reward certificate flight reward certificate will be considered fully used irrespective of any change between the points total of the ticket in the original reservation and the updated points total in the new reservation. In all scenarios, the points value which a Flight reward certificate flight reward certificate covered in the original reservation will be carried to the new reservation and no residual value, if applicable, will be applied or credited to the ticket or member’s account.

Flight reward certificates may only be used as described, cannot be transferred, and have no monetary or exchange value. The value of a flight reward certificate cannot be applied to any other Aeroplan rewards, including but not limited to, hotel stays, car rentals, merchandise, or gift cards.