Dear Valued Customer:

We are sorry for any inconvenience this disruption may have caused.

We are dedicated to providing dependable service and understand how important a reliable schedule and the punctuality of your flight are to you.

To check the status of your flights, use our Flight Status tool, or call Air Canada’s automated flight information system at 1-888-422-7533.

For more information on our policies or to contact us, please refer to the links below.

• Flight Delay Policy
• Flight Cancellation Policy
• Customer Relations

We thank you for your patience and understanding and look forward to seeing you soon.

Sincerely,

Air Canada