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Day of travel
Day of Travel
From airport to arrival, we’re here to get you and your belongings where you need to go. For helpful guidelines on checked and carry-on bags, bag tracking and more, see the information below.
If you require accessibility assistance, please reach out to Air Canada Accessibility Services.
Stay up to date with the Air Canada app. Get access to onboard Wi-Fi, live bag tracking and updates on flight changes.
How to check your bag
Print your bag tag
Print your bag tag at a self-serve kiosk at the airport, or head to an Air Canada baggage counter where one of our agents can print it for you.
- Plan on getting to the airport early so you have ample time to print your bag tag, drop off your belongings, and get through security. You can start the bag check process as early as 4 hours before departure.
- See recommended check-in and baggage drop off times online, on your Air Canada app or your boarding pass.
Drop off your bag
After attaching your bag tag, head to either a self-serve bag drop location or the Air Canada baggage counter to hand off your belongings to one of our agents.
- Travelling with an oversized/overweight bag? Just head to the heavy baggage drop off or look for the “Step 2” sign. Additional charges may apply.
- Bringing a special item? You’ll need to register it with us at least 24 hours before your flight. To do so, contact us or your travel agent.
Once the baggage counter is closed, we’re unable to check any other bags. See our baggage drop-off deadlines to be sure you don’t miss the window.
Head to security
Once you’ve dropped off your belongings, head to security to have your carry-on and/or personal items screened before your flight.
- Flying Economy Basic? Air Canada Economy Basic fare tickets purchased on or after January 3, 2025, no longer include carry-on baggage for select destinations. Find out more.
- Have a connecting flight? You might need to re-check your bags between stops. Check the process ahead of time.
Carry-on baggage sizers
To ensure your carry-on bag will fit on board, we use automated carry-on baggage sizers at pre-security and/or pre-boarding.
Please make sure your carry-on bag complies with our sizing guide to avoid having to check it in.
Any non-compliant baggage will be assessed and is subject to applicable baggage fees.
Bag Tracking
Pack it and track it from the comfort of your own phone with the Air Canada app! Download the app today and get real-time bag tracking for flights within Canada and to and from the U.S.
AirTag
If your bag is delayed, you can securely share the location of an AirTag that you’ve packed so we can get your belongings back to you quicker. All you need to do is:
- Verify that your Apple device is running iOS 18.2, iPadOS 18.2, or macOS 15.2 or later.
- Follow the steps on the Apple website to generate a Share Item Location linkExternal site which may not meet accessibility guidelines and/or language preferences..
- Securely share the link as you create your delayed bag file onlineExternal site which may not meet accessibility guidelines and/or language preferences..
Frequently Asked Questions
If you’re travelling with a carry-on, it’s important check what you can bring on board to avoid delays at security. Find out what you can bring on board.
For an Air Canada flight, you can use our checked baggage calculator to determine your baggage allowance. This includes the number of checked bags you can bring, weight and dimension limits of those bags, and any additional fees you’ll need to pay should you exceed those limits.
You can pay any additional checked baggage fees using your payment card online, in the mobile app or at a self-service kiosk.
Here’s a list of where our self-service kiosks are located.
Canada
- Calgary
- Deer Lake
- Edmonton
- Fort McMurray
- Fredericton
- Grande Prairie
- Halifax
- Kelowna
- London, ON
- Moncton
- Montreal Trudeau
- Ottawa
- Prince George
- Quebec City
- Regina
- Saint John, NB
- St John's
- Thunder Bay
- Toronto City
- Toronto Pearson
- Vancouver
- Victoria
- Winnipeg
USA
- Boston
- Chicago O'Hare
- Dallas Fort Worth
- Fort Lauderdale
- Las Vegas
- Los Angeles
- Newark NJ
- Maui Kahului Airport, Hawaii
- New York LaGuardia
- Orlando
- San Francisco
- Washington Ronald Reagan
International
- Beijing
- Bermuda
- Brussels
- Buenos Aires
- Cancun
- Copenhagen
- Frankfurt
- Geneva
- Hong Kong
- Kingston, Jamaica
- London Heathrow
- Montego Bay, Jamaica
- Osaka Kansai
- Paris
- Santiago, Chile
- Sao Paulo
- Shanghai Pudong
- Tokyo Haneda
- Tokyo Narita
- Zurich
Additional links
Contact Air Canada Reservations or Air Canada Cargo
Find essential information on the Canadian Air Transport Security Authority (CATSA) websiteExternal site which may not meet accessibility guidelines and/or language preferences.