Suspension of Air Canada flights to the Caribbean and Mexico

In response to ongoing COVID-19 concerns Air Canada is temporarily suspending flights to Mexican and Caribbean destinations for 90 days, as of January 31. The decision, designed to achieve an orderly reduction in service and minimize customer impact, was taken in collaboration with the Government of Canada.

Flights will be suspended from January 31, 2021 through April 30, 2021 to the following destinations:

  • Cayo Coco, Cancun, Liberia, Montego Bay, Punta Cana, Varadero, Puerto Vallarta, Antigua, Aruba, Barbados, Kingston, Mexico City, Nassau, Providenciales, San Jose, and Panama

For a limited-time, flights to Canada from these destinations will still operate as scheduled, however, these flights may cease operation without notice. For the latest updates and flight information, please visit

Goodwill Policy

You can obtain a full refund given the services are being suspended with no alternative available. You also have the option of transferring the remaining value of your booking to an Air Canada Travel Voucher, which has no expiry date, is fully transferable and can be used multiple times. You can also convert the remaining value on your booking, minus any taxes, into Aeroplan Miles, and get an additional 65% bonus miles, or you may be eligible for a refund.

Submit Refund Request