The following website enables you to personally review your delayed baggage file. If the information is incorrect, or you have new information, send us a message directly from the site.
Although we cannot respond to your Internet message, the additional information will help speed up the search, so we can return your bag in the shortest possible time. For instance, if your bag contains some unique items, let us know. This type of information can be particularly helpful.
For any further assistance, please contact the Central Baggage Office, toll free, at