Corporate Profile

Air Canada Named Best Airline in North America at the 2025 Skytrax World Airline Awards

Air Canada was named the Best Airline in North America at the 2025 Skytrax World Airline Awards. Presented at the Paris Air Show, the Skytrax awards, which are based on passenger satisfaction surveys of approximately 22 million global travellers, also recognized Air Canada’s Signature Suite as the World’s Best Business Class Lounge Dining for the second straight year.

These awards celebrate Air Canada’s industry leadership and the airline’s success enhancing all aspects of the travel experience as voted by customers. Recent product and service upgrades include the introduction of fast, free Wi-Fi, a revised app with more functionalities, complimentary in-flight snacks and beverages, increased content on its award-winning in-flight entertainment system, new and refurbished lounges, streamlined airport processes, an award-winning loyalty program, and intermodal travel options all on one ticket.

Air Canada Rolls Out Fast, Free Wi-Fi for Aeroplan Members

Air Canada introduced fast, free Wi-Fi for Aeroplan Members as of May 2025 on board Air Canada’s flights coming to North America and to and from select Sun destinations in Mexico and the Caribbean. Sponsored by Bell, the new service means Aeroplan Members can enjoy streaming video services and gaming on their personal devices and makes Air Canada a leader in connectivity.

In 2026, fast, free streaming-quality Wi-Fi for Aeroplan Members will expand to international routes. In the interim, free texting remains available for Aeroplan Members on international flights.

More about Air Canada’s fast, free Wi-Fi

Awards

Air Canada’s award-winning services and employees have received numerous industry honours such as Best Airline in North America at the 2025 Skytrax World Airline Awards, where the airline’s Toronto Air Canada Signature Suite was named the World’s Best Business Class Lounge Dining for the second straight year. Air Canada was also recognized as a Five Star Global Airline Award at the Airline Passenger Experience Association (APEX) 2025 awards. The airline has also earned Gold Level certification in the category of Mental Health at Work from Excellence Canada in 2024, recognizing the airline's dedication to a workplace culture that promotes well-being.

Air Canada’s Fleet Renewal

Air Canada’s ongoing fleet modernisation program began in 2007 with the airline adding next-generation aircraft. Its long-range workhorse is the Boeing 787 Dreamliner, with 40 of them in the Air Canada fleet. In 2023, Air Canada announced the acquisition of 18 Dreamliner 787-10 aircraft.  

Respecting its narrow body fleet, the Airbus A220-300 and Boeing 737 MAX 8 aircraft feature product specifications and in-flight entertainment similar to the 787 Dreamliner. Air Canada operates 37 A220-300 aircraft and is expecting delivery of another 28 A220-300s. It also has 47 737 MAX 8 aircraft in its fleet, with 5 more on order.

Air Canada has placed an order for 30 Airbus A321XLR extra long-range aircraft, with deliveries expected to start in the first quarter of 2026.

Air Canada’s global network

Air Canada offers the most seats and frequencies of any Canadian carrier. Air Canada continues to expand its network with the announcement of new destinations and route resumptions in 2025:

• Toronto to Prague, Rio de Janeiro, Cartagena, Pointe-à-Pitre, Guadalajara, Nanaimo, Jacksonville, Port of Spain (Trinidad and Tobago)
• Montréal to Naples, Porto, Santiago, Cartagena, Guatemala City, Edinburgh, Bermuda and Cincinnati
• Vancouver to Manila, Beijing, Nashville, Tampa Bay, Raleigh and Huatulco (Mexico)
• Ottawa to London (United Kingdom), Nassau, Montego Bay
• Halifax to Nassau, Montego Bay
• Quebec City to Fort-de-France

Domestic network
As the country's flag carrier for over 85 years, Air Canada connects the nation with domestic service to 50 Canadian airports and an average of over 528 daily frequencies.

U.S. transborder network
Air Canada’s proud tradition of being the largest foreign carrier in the U.S. is reflected in its transborder schedule to over 50 U.S. airports and up to 389 daily flights between the two countries.

International network
The airline’s international network extends to six continents with service to over 90 airports from its Toronto, Montréal and Vancouver hubs, as well as from Calgary, Halifax, and Ottawa with an average of more than 170 daily frequencies.

Air Canada’s Intermodal Network

Beginning in 2023, Air Canada launched air-to-rail booking options for customers to make intermodal connections at airports in eight countries. These include France's TGV-SNCF Voyageurs; Germany’s Deutsche Bahn; Swiss Federal Railways; ÖBB, the national railway of Austria; Italy’s Trenitalia; Spain’s Renfe; and South Korea’s KORAIL's KTX. In Britain, customers have access to LNER, Avanti West Coast, Great Western Rail, and the TransPennine Express, as well as the UK's leading scheduled coach operator, National Express.

In June 2025, Air Canada announced an extension of its codeshare agreement with Lufthansa to include Lufthansa Express Rail services at Frankfurt Airport, operated by Deutsche Bahn. Through the airline's partnership with Lufthansa Express Rail Product and new collaborations with AccesRail & WorldTicket, customers can use a streamlined booking process to create a seamless travel itinerary that connects their flight with trips on trains or coaches.

More about Air Canada’s intermodal network

Air Canada Participates in Alto High-Speed Rail Project

Air Canada is part of the Cadence consortium, the preferred private partner for the construction of the Alto High-Speed Rail (HSR) project, a new intercity rail network in the corridor between Windsor and Quebec City, a project of fundamental importance to Canada and Canadians.

As Canada's flag carrier, Air Canada enables Canadians to travel at home and around the world. Connections with other modes of transport, such as rail or bus, are part of the solutions the company is already developing to offer the most relevant mobility option, responding in a sustainable way to the specific needs of each of its customers. In the longer term, the contribution of its expertise to the Cadence team will enable the airline to contribute to the harmonious integration of a future intercity rail network with existing airport hubs in the Quebec-Windsor corridor, for the benefit of all travellers.

Air Canada Cargo

Air Canada Cargo, the freight division of Air Canada, is Canada's largest air cargo provider as measured by cargo capacity, with a presence in over 50 countries and self-handled hubs in Montréal, Toronto, Vancouver, Chicago, London, and Frankfurt. Air Canada Cargo offers reliable air freight lift and connectivity to hundreds of destinations across six continents using Air Canada’s domestic and international passenger flights, freighter flights, and trucking services. The freighter fleet consists of six Boeing 767s in service.

Economic Impact

Combining the direct impacts associated with operations of Air Canada and its Air Canada Express partners, as well as the impacts from visitor spending, a recent study conducted by InterVISTAS on behalf of Air Canada estimated that the airline directly accounted for approximately 90,900 jobs in Canada in 2023. These jobs earn nearly $5.9 billion in wages. In addition to employment and wages, Air Canada’s activities directly contributed to a total of nearly $10.4 billion to direct nationwide GDP and generated over $25 billion in direct economic output to Canada’s economy in 2023. Including multiplier impacts, in 2023, Air Canada supported a total economic impact (direct, indirect, induced and catalytic) of nearly 264,000 jobs earning over $17 billion in wages, close to $31 billion in total GDP and close to $67 billion in total economic output across Canada.

Principal Hubs

Air Canada’s three hubs, Toronto (YYZ), the primary global hub, Montréal (YUL), a principal gateway to the French and other international markets, and Vancouver (YVR), the airline’s premier gateway to the Asian-Pacific market, offer Air Canada customers convenient connections under one roof.

Air Canada Elevates Airport Lounges, Onboard Dining and Entertainment Customer Experience

Air Canada is making an improved customer experience central to its strategy and a means to strengthen its position as a leading global carrier. The airline is investing in all aspects of the customer journey, whether people are flying in Air Canada's Premium or Economy cabins, or in Premium Rouge.

Premium Offerings

Air Canada Signature Service is an end-to-end premium service with lie-flat seats, access to airport concierge services at many airports, expedited check-in and security clearance (where available), lounge access, priority baggage handling and preferential boarding.

The Air Canada Signature Suite has raised the bar with its award-winning dining experience, setting a new standard for premium travel from North America. Signature Suites are located in Terminal 1 at Toronto Pearson and at Vancouver International Airport for select Signature Service customers travelling to international destinations.

Maple Leaf Lounges offer a comfortable pre-flight experience, whether relaxing or catching up on work, with a variety of complementary dining options and amenities to enjoy.

Air Canada Café at Toronto Pearson offers a selection of Canadian craft beers, wine and hot snacks, in addition to the current range of grab-and-go artisanal sandwiches, salads, cold snacks, beverages and specialty coffees to be enjoyed in a relaxed, café-style setting.

Aspire | Air Canada Café at Toronto Billy Bishop Airport is a 133-seat modern respite in the domestic departure terminal. Quiet workspaces, a private meeting room and premium food and drinks to stay or go are among the complimentary amenities in the 4,200+-square-foot café-style executive lounge.

Air Canada Concierge services at 50 airports worldwide are available to Aeroplan Super Elite Members and, on day of travel at the airport, to Signature Service customers. Concierges are an immediate resource in-person at select airports and by phone 24/7 for all travel and airport-related matters, personalized services and priority.

Premium Economy cabin features enhanced comfort and amenities and is offered on all wide-body aircraft: 787 Dreamliners, Boeing 777-300ERs and -200LRs, and Airbus A330-300s.

Preferred Seats are offered in the Economy cabin for those who would like extra space between seats (up to 10 cm more) and convenience to board earlier and exit sooner on arrival.

Culinary and Wine Talent

Air Canada collaborates with acclaimed Canadian chefs and a sommelier to shape and elevate our onboard food and beverage program. Their expertise directly guides our menu development from coast to coast, adding cultural flavours and local ingredients.

Chef David Hawksworth develops signature dishes with a Canadian touch, featured exclusively in Air Canada International Signature Class (except flights to India and Japan) and in the Signature Suites.

Chef Jérôme Ferrer brings his unique culinary style to Signature Class on North American flights, and his influence can also be seen in Premium Economy and Economy meals on international departures from Canada.

Chef Vikram Vij creates modern Indian dishes served in all cabins on flights to India.

Sommelier Véronique Rivest selects the wines served on board, ensuring thoughtful pairings that work well at altitude.

Wi-Fi

Air Canada introduced fast, free Wi-Fi for Aeroplan Members as of May 1, 2025, on board Air Canada’s flights across North America and to and from select Sun destinations in Mexico and the Caribbean. Sponsored by Bell, the new service means Aeroplan Members can enjoy streaming video services and gaming on their personal devices.

Air Canada and Bell have also partnered to offer free messaging for all Aeroplan Members worldwide on all Wi-Fi equipped aircraft across Air Canada's fleet, including Air Canada Rouge and Air Canada Express flights. This offering will enable Aeroplan Members to send and receive text-based messages via onboard Wi-Fi. In addition, Air Canada offers Wi-Fi access on most North American, Caribbean and international flights.

Find out if Wi-Fi is available on your next flight.

Aeroplan

Air Canada’s Aeroplan is Canada’s leading travel loyalty program, chosen by more than 9 million active members worldwide. Aeroplan helps members travel more and offers the ability to earn or redeem points on all Air Canada flights as well as on the world's largest airline partner network, encompassing over 45 airlines serving more than 1,300 of destinations across the globe. Aeroplan Members can also redeem points on an extensive range of merchandise, car rental rewards, and hotels with preferential rates at acclaimed hotels worldwide through HotelSavers.

Aeroplan offers members exceptional value and exclusive benefits including saving on redemptions with no additional cash surcharges on Air Canada flights, starting at 6,000 points. Members can earn points with more than 250 Aeroplan’s financial, retail, and travel partners, including online shopping via the Aeroplan eStore.  Aeroplan’s unique everyday partnerships in Canada with Uber, Starbucks, LCBO and Parkland’s participating 1,100+ Ultramar, Chevron, Pioneer, Fas Gas, ON the RUN and Marché Express locations Canada-wide, enable members to earn points directly when making a purchase.

Plus, Aeroplan Elite Status Members and eligible Aeroplan Credit Cardholders have access to additional benefits, such as lounge access. Eligible Aeroplan Credit Cardholders can also get an extra night free for every three nights redeemed with Aeroplan points and more.

Online and App Services

Book flights, car rentals and hotel stays as well as purchase gift cards, flight passes and more online.

Self-service features are available to modify itineraries and purchase upgrades.

Check-in and verify flight status 24 hours prior to departure and confirm your contact information. Kiosks at most airports provide self-service at airport arrival.

Stay in contact with real-time mobile app updates. You will also be automatically signed up to receive alerts including gate and time information.

Self-manage your itinerary during severe weather and irregular operations with the “Self-Service Rebooking Tool” and follow travel alerts.

Air Canada Rouge

Air Canada Rouge service includes complimentary streaming entertainment, a premium cabin, specialized customer service, high-speed satellite Internet on board its Airbus A319, A320 and A321 fleet. With flights to leisure destinations in the U.S., the Caribbean and within Canada, Air Canada Rouge has served more than 57 million customers since launching on July 1, 2013.

Air Canada Express

Air Canada enhances its North American domestic and transborder network through capacity purchase agreements with regional carriers operating flights on behalf of Air Canada under the Air Canada Express brand.

Specialized Services

Family Travel – Customers with young children may take advantage of complimentary on-board travel goodies, fun children's meal options, and early boarding. Customers can register their children for free online at Air Canada Skyriders to receive additional travel goodies.

More about family travel

Air Canada Vacations is a leading Canadian tour operator, offering all-inclusive packages featuring accommodation, roundtrip airfare on board Air Canada, Air Canada Rouge, and its Star Alliance partners, Aeroplan flight rewards, as well as a wide assortment of cruises, tours and excursions. Air Canada Vacations offers hundreds of destinations in the Caribbean, Mexico, Central and South America, Asia, Europe, and the U.S.

More about Air Canada Vacations

Jetz is Air Canada's premier charter aviation service provider delivering superior Business Class service to satisfy the travel needs of professional sports teams, entertainment groups and corporate clients.

More about Jetz

Québec City Ground Operations Becomes First Station with Fully Electric Main Ground Support Equipment

In April 2025, Air Canada announced that its ground operations in Quebec City will be the airline’s first station in Canada to achieve 100% electrification of its Ground Support Equipment (GSE) fleet across all main categories by the end of 2025. This milestone will represent a complete transition from fossil fuel-powered equipment to electric alternatives for all baggage and ramp tractors, belt loaders, power stows, container loaders and aircraft tractors. This transition will eliminate Air Canada’s use of fossil fuel equipment in these key ground support equipment (GSE) categories at this station.

Climate-related initiatives

Air Canada recognizes that it must do its part to work towards reducing the environmental impact of its operations. As part of this mission, Air Canada continues to pursue its long-term aspirational goal of net-zero greenhouse gas (GHG) emissions from all its global operations by 2050, and its absolute midterm GHG net reduction targets by 2030 for both its air and ground operations, compared to its 2019 baseline. Air Canada’s efforts related to GHG emissions are aimed to align with the Government of Canada’s Aviation Climate Action Plan stated vision net-zero emissions by 2050, the International Air Transport Association (IATA) 2021 resolution for the global air transport industry to achieve net-zero carbon emissions by 2050 and the International Civil Aviation Organization (ICAO) member states’ collective long-term global aspirational goal of net-zero carbon emissions by 2050. For additional information, please see Air Canada’s TCFD disclosure and visit the Air Canada Leave Less hub. 

Air Canada’s climate-related ambition builds on its existing value streams and activities and is based on four key carbon reduction pillars: Fleet and Operations, Innovation, Sustainable Aviation Fuel (SAF) and Renewable Energy, and Carbon Reductions and Removals.

Fleet and Operations

Air Canada is proud to be building a modern and more fuel-efficient fleet. We are working on improving fuel efficiency by investing billions in state-of-the-art fuel-efficient aircraft and by adopting innovative fleet-related modifications in our wide- and narrow-body aircraft.

On the ground, Air Canada expects to continue working towards phasing out carbon-intensive ground support equipment (GSE) and seeking other electrification opportunities. To date, Air Canada has incrementally deployed hundreds of electric GSE across Canada.  In April of 2025, Air Canada announced that its ground operations in Québec City will be the airline's first station in Canada to achieve 100% electrification of its GSE fleet across all main categories by the end of 2025. This transition will eliminate Air Canada's use of fossil fuel equipment for key GSE categories at this station.

Innovation

As technology continues to emerge over time, Air Canada will evaluate the viability, safety and performance of new electric, hydrogen or hybrid propulsion technologies and will look for other innovative opportunities elsewhere in its operations. In 2022, Air Canada agreed to purchase 30 ES-30 hybrid-electric aircraft under development by Heart Aerospace in Sweden, subject to conditions. The regional aircraft are expected to generate fewer GHG emissions when flying on battery power and are expected to yield significant operational savings, benefits and connectivity to local communities over the long term. The purchase remains subject to conditions including in relation to the design and specifications of the aircraft.

Carbon reductions and removals

In September 2022, Air Canada introduced Chooose as its new carbon offset and carbon program collaborator. The voluntary option to allow customers to purchase verified carbon offsets credits, provided by Chooose, was embedded into its booking websites. In December of 2024, the voluntary option to purchase carbon offset credits while in the Air Canada booking website was combined with environmental attributes associated with sustainable aviation fuel (SAF) (available for Air Canada flight segments only, including Air Canada Rouge and Air Canada Express). Visit the Chooose website for additional information.

Since January 1, 2023, when customers book a flight using Aeroplan points or a combination of points and cash, Air Canada will offset its estimated Scope 1 GHG emissions by purchasing carbon credits based on emissions estimated to be associated with a customer’s flight, using carbon offset credits provided by Chooose. The total carbon offset credits retired will be equivalent to an estimate of the GHG emissions associated with the portion of the itinerary operated by Air Canada (including Air Canada Rouge and Air Canada Express), once the flight is completed. 

Air Canada made a $6.75 million investment in the Canadian-based climate solutions company Carbon Engineering (CE), supporting the advancement of CE’s direct air capture technology that pulls carbon dioxide directly out of the air at industrial scale.

SAF and renewable energy

In 2024, Air Canada announced an agreement with Neste to procure approximately 20.5 million U.S. gallons of unblended neat Neste MY Sustainable Aviation Fuel for use in Canada. The purchase contributes significantly to Air Canada's target to procure 1% SAF for its estimated 2025 jet fuel use. For additional information please see our factsheet on SAF Air Canada's factsheet on SAF

Through Air Canada's Leave Less Travel Program, corporate customers and cargo freight forwarders can purchase scope 3 environmental attributes associated with SAF, carbon offset credits or a combination of both, related to their own business air travel or cargo shipments on Air Canada. This program is one of the many initiatives being implemented to help customers with their own environmental sustainability goals.

In 2024, through its corporate Leave Less Travel Program, Air Canada sold scope 3 environmental attributes associated with approximately 5.9 M U.S. gallons of SAF. In 2023, Air Canada sold scope 3 environmental attributes associated with its consumption of approximately 2.4 M U.S. gallons of SAF.