
Flexible Rebooking Policy
As of December 30, 2025
Air Canada has implemented a Goodwill Policy to offer flexible rebooking options due to the Winter Peak Operational Recovery.
Policy
| Markets |
All itineraries to/from/via: YHZ, YUL, YVR, YYT, YYZ |
| Ticket Stock |
014 |
| Ticket Issue |
All tickets issued on/before December 30, 2025 |
| Original Travel Dates |
Between December 31, 2025 and January 4, 2026 |
| Rebooking Window |
Up to and including January 11, 2026 |
Re-Protection Guidelines
Customers are permitted one free change as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on Air Canada Operated flights in the same cabin as ticketed.
| Fare Rules |
Policy Within
Rebooking Window |
Policy Outside
Rebooking Window |
| Change Fee(s) |
Waived |
Waived |
| ADCL |
Waived if rebooked in the same cabin |
Fare rules apply |
| Change of Origin/Destination |
Passengers may choose to travel to an alternate
Air Canada destination, change fee waived but ADCOL applies. |
| Endorsement |
For Call Centres and Travel Agencies, use ACAWINJAN26 when processing a ticket exchange for GDS issued tickets. Endorsement is not required for NDC, AC Connex and ADO issued tickets. |
| Refunds |
As per fare rules. |
| Aeroplan Tickets |
Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number). |
| Additional Details |
For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy. |
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