Flexible Rebooking Policy: Middle East Unrest
As of March 17, 2026
Air Canada has implemented a Goodwill Policy to offer flexible rebooking and credit options due to Middle East Unrest.
Policy
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Markets
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All itineraries to/from BEY, AMM, JED, IKA, RUH, KWI, DOH, DMM, BAH, AUH, MED, EBL, DAM, BGW, BSR
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Ticket Stock
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014 |
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Ticket Issue
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All tickets issued on/before March 16, 2026
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Original Travel Dates
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Between April 1, 2026, and September 7, 2026
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Re-Protection Guidelines
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Change of Origin/Destination
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Passengers may choose to travel to an alternate
Air Canada destination, change fee and ADCOL waived if choosing to rebook to Europe (including UK), India, or Africa. All flights must be operated by
Air Canada in the same cabin as originally booked. Flight must be between April 1, 2026, and December 15, 2026.
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Endorsement
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For Call Centres and Travel Agencies, use ACMIDEASTCRE when processing a ticket exchange for GDS issued tickets. Endorsement is not required for NDC, AC Connex and ADO issued tickets.
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Refunds
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As per fare rules.
Customers can also cancel and retain tickets as Future Travel Credit or refund on AC Wallet, change fee waived, including basic.
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Aeroplan Tickets
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Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number).
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Additional Details
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For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change (updated) or Flight Disruption Policy.
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