Flexible Rebooking Policy - Vancouver Weather Event
As of December 20, 2022 (V1)
Air Canada has implemented a Goodwill Policy to offer flexible rebooking options due to the recent weather event in YVR.
Policy
Markets
All itineraries to/from/via YVR
Ticket Stock
014
Ticket Issue
All tickets issued on/before December 19, 2022
Original Travel
Dates
Between December 20 and December 25, 2022
Rebooking
Window
Up to and including December 31, 2022
Re-Protection Guidelines
Customers are permitted one free change as per the following guidelines up to 2 hours before departure.
Fare Rules
Policy Within
Rebooking Window
Policy Outside
Rebooking Window
Change Fee(s)
Waived
Waived
ADCL
Waived
Fare rules apply
Change of Origin/ Destination
Passengers may choose to/from travel to an alternate destination, change fee waived but ADCOL applies.
Refunds
As per fare rules.
Aeroplan Tickets
Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number).
Endorsement
For Call Centres and Travel Agencies, use: ACAYVRDEC22
Additional Details
Passengers may also choose to convert the value on an Air Canada Travel Voucher. For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy.
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