Air Canada has implemented a Goodwill policy to allow passengers travelling to/from/within Canada to refund their ticket due to weather events across Canada.
Policy
Markets
All itineraries to/from/within Canada
Ticket Stock
014
Ticket Issue
All tickets issued on/before December 22, 2022
Original Travel
Dates
Between December 22 and December 28, 2022
Refunds
Customers are permitted a refund as per the following guidelines up to 2 hours before departure.
Aeroplan Tickets
Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number).
Endorsement
For Call Centres and Travel Agencies, use: ACAREFDEC22
Additional Details
Passengers may also choose to convert the value on an Air Canada Travel Voucher. For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy.
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Prices, schedules, terms and conditions are subject to change. All taxes, fees and charges are subject to change.
For online bookings, please refer to the booking flow by clicking on the search option in order to see the final price/breakdown or contact Air Canada Reservations at 1-888-247-2262. Certain international destinations may have taxes, fees or charges that must be paid at the point of origin or at departure. Please contact the nearest foreign government office of the country you plan to visit for definitive, up-to-date information. Country-specific and interactive passenger-specific information is also available at iatatravelcentre.com and travel.gc.ca. Fees for optional services, such as itinerary changes, additional baggage, advance seat selection, or certain special service requests may increase overall cost. For more information, please consult aircanada.com/ca/en/aco/home/legal/products-and-services.html
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