Flexible Rebooking Policy: New Orleans
As of January 01, 2025
Air Canada has implemented a Goodwill Policy to offer flexible rebooking options for New Orleans (MSY).
Policy
| Markets |
All itineraries to/from New Orleans, LA (MSY) |
| Ticket Stock |
014 |
| Ticket Issue |
All tickets issued on/before January 01, 2025 |
| Original Travel Dates |
Between January 01, 2025, and January 03, 2025 |
| Rebooking Window |
Up to and including January 06, 2025 |
Re-Protection Guidelines
Customers are permitted one free change as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on Air Canada Operated or Air Canada Codeshare flights.
| Fare Rules |
Policy Within
Rebooking Window |
Policy Outside
Rebooking Window |
| Change Fee(s) |
Waived |
Waived |
| ADCL |
Waived if rebooked in the same cabin to same origin and destination with
Air Canada Operated/Codeshare flights, otherwise fare difference will apply. |
Fare rules apply |
| Change of Origin/Destination |
Customers may choose to travel to an alternate
Air Canada destination, change fee waived but ADCOL applies. |
| Endorsement |
For Customer Contact Centres and Travel Agencies, use ACAMSYJAN25 when processing a ticket exchange. |
| Refunds |
Not permitted |
| Aeroplan Tickets |
Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number). |
| Additional Details |
For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy. |
|
