
Flexible Rebooking Policy: Newark (EWR)
As of May 08, 2025
Air Canada has implemented a Goodwill Policy to offer flexibility due to runway construction/FAA staffing constraints at Newark (EWR).
Policy
Markets |
All itineraries to/from/through EWR |
Ticket Stock |
014 |
Ticket Issue |
All tickets issued on/before May 05, 2025 |
Original Travel Dates |
Between May 06, 2025 and May 23, 2025 |
Rebooking Window |
2 days before or 2 days after original travel date |
Re-Protection Guidelines
Customers are permitted one change fee waiver as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on Air Canada operated flights.
Fare Rules |
Policy Within
Rebooking Window |
Policy Outside
Rebooking Window |
Change Fee(s) |
Waived |
Waived |
ADCL |
Waived if rebooked in the same cabin |
Fare rules apply |
Change of Origin/Destination |
Origin and destination can be changed without any change fee and ADCOL to:
Customers may choose to travel to an alternate
Air Canada destination, change fee waived but ADCOL applies.
If connecting in EWR, can be changed to a nonstop or alternate connecting point on Air Canada operated flights. Origin and destination must remain the same.
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Endorsement |
For Call Centres and Travel Agencies, use ACAEWRMAY25 when processing a ticket exchange for GDS issued tickets. Endorsement is not required for NDC, AC Connex and ADO issued tickets. |
Refunds |
As per fare rules. |
Aeroplan Tickets |
Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number). |
Additional Details |
For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy. |
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