Flexible Rebooking Policy – YYZ
As of January 20, 2026
Air Canada has implemented a Goodwill Policy to offer flexible rebooking options due to the severe winter weather conditions expected in Toronto.
Policy
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Markets
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All itineraries to/from/via: YYZ
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Ticket Stock
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014 |
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Ticket Issue
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All tickets issued on/before January 20, 2026
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Original Travel Dates
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Between January 21, 2026 and January 26, 2026
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Rebooking Window
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Between January 27 and February 3, 2026
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Re-Protection Guidelines
Customers are permitted one free change as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on Air Canada Operated or Air Canada Codeshare flights in the same cabin as ticketed.
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Fare Rules
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Policy Within
Rebooking Window
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Policy Outside
Rebooking Window
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Change Fee(s)
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Waived
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Waived
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ADCL
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Waived if rebooked in the same cabin
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Fare rules apply
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Change of Origin/Destination
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Passengers may choose to travel to an alternate
Air Canada destination, change fee waived but ADCOL applies.
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Endorsement
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For Call Centres and Travel Agencies, use ACAYYZTEM26 when processing a ticket exchange for GDS issued tickets. Endorsement is not required for NDC, AC Connex and ADO issued tickets.
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Refunds
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As per fare rules.
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Aeroplan Tickets
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Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number).
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Additional Details
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For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy.
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