Flexible Rebooking Policy: Toronto Winter Conditions

As of January 21, 2026

Air Canada has implemented a Goodwill policy to offer flexible rebooking options due to winter conditions in YYZ, offering customers connecting through YYZ a non-stop flight or a connection through a different airport.

Policy

Markets	All itineraries connecting through YYZ
Ticket Stock	014
Ticket Issue	All tickets issued on/before January 20, 2026
Original Travel Dates	Between January 21, 2026, and January 26, 2026
Rebooking Window	Between January 21, 2026 and January 26, 2026

Re-Protection Guidelines

Customers connecting through YYZ are permitted one free change from a connecting itinerary to a non-stop flight, or a connection through a different airport, as per the following guidelines up to 2 hours before departure. Rebooking is only permitted on Air Canada Operated flights in the same cabin as ticketed.

Example: Passenger ticketed to travel on 22JAN YVR-YYZ-YUL can change to
YVR-YUL non-stop flight or a connection via alternative airport; YVR-YYC-YUL, without penalty or adcoll, as long as they travel within the rebooking window.

Fare Rules	Policy Within Rebooking Window	Policy Outside Rebooking Window
Change Fee(s)	Waived	Waived
ADCL	Waived	Fare rules apply

Change of Origin/Destination	Not Permitted
Endorsement	For Customer Contact Centres and Travel Agencies, use ACAYYZCNX26 when processing a ticket exchange.
Refunds	As per fare rules
Aeroplan Tickets	Please refer the customer to Aeroplan for handling (refer to Aeroplan - Contacts for the Aeroplan Schedule Change phone number).
Additional Details	For any itinerary with a flight cancellation, please follow the procedures outlined in the Schedule Change or Flight Disruption Policy.

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