Touch-screen televisions at every seat are available on Air Canada aircraft, except certain Boeing 767s, as well as select flights operated by Jazz.

• All fares are non-transferable.
• Latitude and Executive Class Flexible fares are fully refundable.
• Tango, Tango Plus and Executive Class Lowest fares are non-refundable.
• The value of an unused ticket can be applied to the value of a new ticket provided outbound travel commences within one year of original ticket issuance.
• Change or reissue fees apply to each one-way segment.
• Customers who do not show up for their flight will forfeit the full amount of their ticket.

An any-time change is a flight change requested up to 2 hours prior to departure via aircanada.com or the Air Canada Call Centre.

• Any-time change fees are per direction, plus taxes and any fare difference (as a higher fare may apply in addition to the change fee).

A same-day airport change is a flight change requested at the airport prior to departure, on the day of departure.

• Same-day airport changes are subject to availability.
• Change fees are per direction, plus taxes.
• No additional charges for fare difference apply for changes made on the day of travel when flights are operated by Air Canada.
• Same-day changes can be completed upon check-in.

Same-day airport standby allows eligible customers to stand by for an earlier flight on their day of departure.

• Latitude and Executive Class (Lowest and Flexible) customers may stand by free of charge.
• Same-day airport standby is subject to availability.
• Not applicable to passengers who have already checked their bags

A service fee of $25 is applied to any new booking or any change to an existing booking that could have otherwise been completed online. The service fee is per transaction per passenger, with a maximum fee of $100 per booking.

The service fee is not applied to:

• Changes that cannot be made online.
• Flight reservations for itineraries not available through aircanada.com.
• General inquiries.
• Website assistance.

Rapidair route: Any direct Air Canada or Jazz flight between Toronto and Montreal or Toronto and Ottawa.

Air Canada Status Miles are Aeroplan Miles which count towards Air Canada Top Tier Status.

• Earn Air Canada Status Miles as indicated on flights operated by Air Canada and Jazz, as well as Air Canada codeshare flights operated by Air Creebec, Air Georgian Limited (dba Air Alliance), Central Mountain Air and Exploits Valley Air Services Ltd.
• Tango fares earn 25% non-Status Aeroplan Miles for distance traveled, which do not count towards Air Canada Top Tier Status.
• Tango fares do not earn Air Canada Status Segments.
• For more information on codeshare flights, or to learn more about mileage accumulation, visit aeroplan.com.

Aeroplan Miles do not count towards Air Canada Top Tier Status, but can be redeemed for Aeroplan Rewards.

• Earn Air Canada Status Miles as indicated on flights operated by Air Canada and Jazz, as well as Air Canada codeshare flights operated by Air Creebec, Air Georgian Limited (dba Air Alliance), Central Mountain Air and Exploits Valley Air Services Ltd.
• For more information on codeshare flights, or to learn more about mileage accumulation, visit aeroplan.com.

• Tango Plus fares are eligible for an upgrade to the Executive Class cabin with an Air Canada Top Tier Special System-Wide Upgrade Certificate.
• Latitude fares are eligible for an upgrade to the Executive Class cabin with an Air Canada Top Tier North America, System-Wide or Special System-Wide Upgrade Certificate.
• Upgrades are subject to the Terms and Conditions on the Upgrade Certificate. For more details, visit the Air Canada Top Tier section of aeroplan.com.

• Earn Aeroplan Miles, as indicated, for booking your travel within Canada and the U.S. at aircanada.com (Canadian & U.S. Editions only).
• Aeroplan Miles are only earned for the amount of the base fare, not including taxes, surcharges and fees.
• This offer is only available for residents of Canada, the U.S., Barbados, Antigua, Bahamas, Bermuda, St. Lucia and Trinidad & Tobago.
• Aeroplan Miles do not count towards Air Canada Top Tier status.

• Latitude customers are eligible for priority check-in when departing from airports within Canada, where available.

Our award-winning Maple Leaf Lounges provide you with a private and serene hideaway while you await your flight. The lounges offer a wide range of amenities, as well as courteous and helpful staff to assist you.

• Executive Class (Lowest and Flexible) customers are eligible for complimentary access to Maple Leaf Lounges, Star Alliance Gold Business Class lounges and other Air Canada contract lounges, where available.
• Tango Plus and Latitude customers who pre-purchased Maple Leaf Lounge access must present their boarding pass from a same-day departing flight operated by Air Canada.
• Lounge access applies to the departure city, as well as any eligible connection cities, where available.
• Maple Leaf Lounge access is only available at select Canadian airports and in Los Angeles.

Your complimentary checked baggage allowance is the maximum number of items which you may check, free of charge, for transport in the aircraft cargo hold.

• Latitude and Executive Class (Lowest & Flexible) customers are exempt from the sports equipment handling fee for 1 item.
• Tango and Tango Plus customers are required to pay all applicable sports equipment handling fees.
• For all customers: sports equipment counts towards your free checked baggage allowance. If your baggage count (pieces of sports equipment + number of bags to be checked) exceeds the maximum number of items allowed by your fare type, additional checked baggage charges will apply.
• Sports equipment handling fees apply for bicycles, surfboards, firearms and antlers/horns.

• For Tango customers, the fee for advance seat selection is distance-based, as follows:
  $15: Zone 1 (0 - 355 miles)
  $17: Zone 2 (351 - 1000 miles)
  $22: Zone 3 (over 1000 miles)

The Onboard Café provides a wide range of fresh meal and snack options, as well as alcoholic beverages.

• Your voucher may be applied towards the purchase of any available item(s), up to its total value.
• Onboard Café is available on most flights of 2 hours or more.

• Latitude and Executive Class (Lowest and Flexible) customers must present their Itinerary Receipt at the time of purchase to prove eligibility for the duty-free discount.
• Duty-Free is available on most Air Canada-operated flights from the U.S. to Canada over 3 hours.
• Purchases can be made by credit card only, with a $500 CAD limit per person.

In the event of flight delays or disruptions that are beyond Air Canada's responsibility or control, On My Way travel assistance offers around-the-clock priority rebooking service, a hotel if needed, and much more for only a small fee.

• The fee is distance-based, as follows:
  $25: Zone 1 (0 - 1000 miles)
  $35: Zone 2 (over 1000 miles)

• Not available on same-day round trips.
• Customers who need to check baggage after selecting this option will be charged a $50 fee (per passenger, per direction) to reinstate their original baggage allowance, as per the purchased fare type. Additional checked baggage charges will apply if the number of bags to be checked exceeds your original baggage allowance, or if baggage is overweight or oversized.

• Customers who select this option can neither cancel nor change their ticket.
• Once a ticket has been purchased with this option selected, the full amount of the ticket is forfeited if travel is not completed.

• To be eligible for this option, you must be an Aeroplan member.
• Customers who have opted out of earning Aeroplan Miles will not receive any Aeroplan Miles or bonus Aeroplan Miles for distance flown.