Mobile Services

Who can use Mobile Check-in?

• Bookings with a maximum of four (4) people.
• Passengers flying on Air Canada or Jazz operated flights (flights operated by other airlines are not eligible for Mobile Check-in).
• Passengers with an electronic ticket.
• Passengers flying with or without baggage.

What type of device can I use to access Mobile Check-in?

You can access Mobile Check-in from most mobile devices that have an internet browser and internet capabilities. In addition, to receive an Electronic Boarding Pass from a Mobile Check-in, your mobile device must be capable of receiving e-mails or text (SMS) messages. These capabilities are provided through your wireless provider and may cost extra. Please consult your mobile device manual and your wireless service provider for more details.

Which flights are eligible?

• Passengers flying on Air Canada or Jazz operated flights (flights operated by other airlines are not eligible for Mobile Check-in).
• All domestic Canadian flights.
• All flights to the US and from select US cities.
  View US airports
• All flights to International destinations and from select International airports.
  View International airports

When can I check in with my mobile?

Within the 24-hour period prior to departure of all your flights; and
• at least 30 minutes prior to departure for flights within Canada
• at least 60 minutes prior to departure for flights between Canada and other countries (including the USA)
• if you have a connecting flight, up to 24 hours prior to departure time of your final connecting flight

How does Mobile Check-in work?

NOTE: To access Air Canada Mobile Services, simply type mobile.aircanada.com on your mobile device's Web browser or let us send you the link

Step 1:	Open your Web browser on your Internet-enabled mobile device and navigate to mobile.aircanada.com. Once there, select the "Check-in" option.
Step 2:	Enter your first name, last name, identification number (Aeroplan number, credit card number or booking reference) and departure city.
Step 3:	Select the passengers you wish to check in or make changes for.
Step 4:	Follow the on-screen instructions to select your seat, enter your number of checked bags and complete your check-in.
Step 5:	If eligible for an Electronic Boarding Pass, enter your e-mail address or mobile phone number to complete your check-in and receive your Electronic Boarding Pass. Otherwise, you can obtain your boarding pass at the airport at a Self-Service Kiosk or with an Air Canada agent.