Mobile Services

Electronic Boarding Pass

New! Now you can choose to receive your Electronic Boarding Pass by E-mail or text (SMS) message!

What is an Electronic Boarding Pass?

The next time you check in online or using your mobile device, enter your E-mail address or mobile phone number to receive an Electronic Boarding Pass on your cell phone or smartphone (including Blackberry and iPhone) on eligible flights.

An Air Canada Electronic Boarding Pass is a 2D barcode image that is sent to your mobile device and contains all of your flight details. It is an electronic version of the Air Canada boarding pass that you receive from our Airport Kiosk or Web Check-in self-service tools.

The Electronic Boarding Pass will enable you to pass through security and board your flight…paper free!

Still prefer a printed boarding pass? Just select that option when you check in online, or visit an Airport Kiosk to print a back-up copy of your boarding pass if ever you need one.

It’s easy to use:

Without Baggage:

	Step 1: Check in online or by using your mobile device to receive your Electronic Board Pass through E-mail or text (SMS) message.
	Step 2: Proceed directly to security check point.
	Step 3: Display E-mail or text (SMS) message (flight details) to security agent.
	Step 4: Proceed to your gate.
	Step 5: Access your Electronic Boarding Pass via the link in your E-mail or text (SMS) message for gate agent to scan to board your flight.
	Step 6: You may also show the in-flight crew your E-mail or text (SMS) message in order for them to help you to your seat.
	Step 7: Enjoy your flight!

With Baggage:

1. Proceed directly to an Air Canada self-tagging kiosk (where available) or to the Baggage Drop-off counter.
2. Use your Electronic Boarding Pass to retrieve your flight details at the Kiosk or show your E-mail or text (SMS) message (flight details) at the Baggage Drop-off counter.
3. Obtain your baggage tags (if self-tagging, tag your bags and proceed to Air Canada Baggage Drop-off).
4. Proceed to security check point.
5. Display E-mail or text (SMS) message (flight details) to security agent.
6. Proceed to your gate.
7. Access your Electronic Boarding Pass via the link in your E-mail or SMS for gate agent to scan to board your flight.
8. You may also show the in-flight crew your E-mail or text (SMS) message in order for them to help you to your seat.

Who is Eligible for an Electronic Boarding Pass?

• Passengers flying alone; no infants.
• Passengers flying on Air Canada or Air Canada Jazz operated flights (flights operated by other airlines are not eligible for mobile check-in and Electronic Boarding Pass).
• Flight must be departing from a Canadian city to a Canadian or International destination (flights to/from the USA are currently not eligible).
• Passengers with an internet-enabled mobile device (cell phone or smartphone).
• Passengers flying with or without baggage.
• Passengers can check in within the 24-hour period prior to departure; and
• At least one (1) hour before departure for flights within Canada;
• At least 1.5 hours (90 minutes) before departure for flights between Canada and the USA; and
• At least two (2) hours before departure for flights between Canada and other countries.
• If you have a connecting flight, you can check in within the 24-hour period prior to the departure of your final connecting flight.

What type of device can I use to access my Electronic Boarding Pass?

You can view your Electronic Boarding Pass from any mobile device that has an internet browser, internet capabilities and is capable of receiving e-mails or text (SMS) messages. These capabilities are provided through your wireless provider and may cost extra. Please consult your mobile device manual and your wireless service provider for more details.

How can I receive my Electronic Boarding Pass?

By E-mail: (new!)

You can now also receive your Electronic Boarding Pass via E-mail. Simply provide your E-mail address during the check-in process and the information will be sent to your inbox. You can then access your Electronic Boarding Pass through your E-mail account on your mobile device. The E-mail will contain the flight information details and a link to your Electronic Boarding Pass:

E-mail (flight details and link)	Electronic Boarding Pass

By text (SMS) message:
You can receive your Electronic Boarding Pass via text (SMS) message sent directly to you mobile device. Simply provide your mobile phone number during the check-in process and the two required messages will be sent to you. The first will contain the flight detail information and the second will contain a link to your Electronic Boarding Pass:

Message 1: Text message (flight details)	Message 2: Electronic Boarding Pass

Air Canada Text Message (SMS) Service - Terms and Conditions