Before You Go: A ‘To-Do' List
Verify your date, time, fare and seat assignment, and make any necessary changes.
The government issued identification you present at the boarding gate must be valid for the duration of your travels, and must include your name, date of birth and gender. For international travel and flights between Canada and the U.S., identification must also include a photo.
Remember that the name on your ID must match your name as it appears on the ticket. Learn more about travel document requirements.
Ensure that you accumulate any points you may be entitled to through Aeroplan or another frequent flyer program.
Purchase Onboard Café vouchers in advance and pre-order Duty-free items for your next international flight, or wait and make your selection during your flight. Just remember that Air Canada and Air Canada Express flights operated by Jazz have transitioned to credit card only cabins..
Additional steps for international travel (including the U.S.)
Bring the address and phone number of your home country's Embassy, High Commission or Consulate for each country you plan to visit. View a list of Canadian government offices abroad.
This way, they’ll know to expect out-of-country charges on your credit card, and telling them may help avoid issues with international transactions.
Familiarize yourself with the latest carry-on baggage restrictions and regulations.
Always pack valuable items such as money, travel documents car keys and medication in your carry-on baggage so that, in the unlikely event that your checked baggage is misrouted, you will not be without them.
Medication must be properly labelled or accompanied by a prescription.
In the event that security and/or customs agents need to inspect the contents of your baggage, all the items in your possession should be unwrapped and easy to access so that the inspection process can be conducted as quickly and efficiently as possible.
Before you go
Check in online or with your mobile device anytime within 24 hours of departure. You can also print your boarding pass from the comfort of your home or receive an electronic version of it on your mobile device. And if you prefer, you can always use one of our self-service check-in kiosks or see an Air Canada agent at the airport.