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Flying with Air Canada

Toronto Pearson Int'l Airport
Connecting information and travel tips

Toronto International Airport (Pearson) is a world-class facility where Air Canada and Jazz services are operated from a state-of-the-art single terminal building.

Convenient:
  • Single terminal facilities where over 355 daily departures are operated by both Air Canada and Jazz.

Fast & Efficient:
  • Travellers between points in the USA and Europe, Israel and Asia, can complete US Customs & Immigration formalities in Toronto, saving time on arrival at their final destination in the USA, where their arrival is treated as a domestic flight.
  • Effortless Canadian Border Services Agency (CBSA) service for customers connecting via Toronto Pearson.

World Class:
  • “ Best Global Airport 2006 — Institute of Transport Management ” and the “Gateway to Air Canada’s world”.

Departing/Arriving at Toronto’s Pearson Int’l Airport

  • Check-in at Terminal 1 for all flights to Canada, US, and International destinations.
  • All Air Canada flights are gated at Terminal 1, with the exception of some Jazz commuter flights to the USA, which are gated at the East Satellite Terminal.
  • Super Elite and Star Alliance Gold members
    For Super Elite and Star Alliance Gold members commencing travel in Toronto and utilizing private transportation to Toronto Pearson Terminal 1, drop-off on the departure level curb is recommended at:
    • Travelling within Canada:
      Passenger Drop: Posts 3 to 5
      Check-in: Aisle A – Positions 15 and 16
    • Travelling Transborder (USA):
      Passenger Drop: Posts 15 to 17
      Check-in: Aisle H – Positions 1 and 2
    • Travelling to an International Destination:
      Passenger Drop: Posts 3 to 5
      Check-in: Aisle D – Positions 1 and 2
  • Special needs customers (wheelchair, unaccompanied minors, visual and hearing impaired)
    Special needs customers commencing travel in Toronto and utilizing private transportation to Toronto Pearson Terminal 1, drop-off on the departure level curb is recommended at:
    • Travelling within Canada:
      Passenger Drop: Posts 8 or 9
      Check-in: Aisle B – Positions 1 and 2
    • Travelling Transborder (USA):
      Passenger Drop: Posts 18 or 21
      Check-in: Aisle H – Positions 13 and 14
    • Travelling to an International Destination:
      Passenger Drop: Posts 10 or 11
      Check-in: Aisle E – Positions 1 and 2
    • Note: Drop point is on the inside curb and can only be used if a wheelchair sticker is displayed on the window of the car or used by cabs/limos & bus companies with sign above door shows Assistance/Aide & wheelchair symbol.

Connecting through Toronto’s Pearson Int’l Airport

The following links open in smaller windows with maps you can choose to consult online, or to print for later use during your travels.


Travel documents

Please note that, in addition to the normal travel documents required to get into Canada, additional documents may be required, depending on your country of origin, even if they are used solely to land in Canada and re-board a connecting flight. Researching and acquiring these documents is the responsibility of the passenger.


Terminal Information, Videos and Maps

Take a few minutes to view the Airport Wayfinder videos for Toronto Pearson Int'l for useful information on the location of international and domestic arrival terminals, the best way to get to your connecting flight, and much more. View the terminal directory maps to see where shops, restaurants, and other services are offered throughout the airport.