Priority Services

Air Canada offers customers travelling in Executive First and Executive Class a range of priority services designed to simplify and enhance their overall airport experience and minimize time spent on airport processes.

Some priority services are also available to Air Canada Super Elite, Elite and Star Alliance Gold members, as well as Latitude customers.

Priority Security Clearance

Priority Security Clearance is available to all customers travelling in Executive First or Executive Class. It provides expedited access to security screening via an exclusive access lane at select airports and times.
Learn more about Priority Security Clearance.

Priority Boarding

Priority Boarding offers a dedicated boarding lane which allows you the luxury of boarding first, or at your leisure via an expedited priority lane.
Learn more about Priority Boarding.

Priority Baggage Handling

With priority baggage handling, your bags will be identified with special priority tags so that they will be among the first on the carrousel when you arrive at your destination. Priority baggage handling is offered to:
  • Customers travelling in Executive First or Executive Class.
  • Air Canada Super Elite, Elite and Star Alliance Gold members.
  • Customers who purchase a Latitude fare for travel within North America.
  • Unaccompanied Minors.
  • Passengers who require the use of a mobility aid, e.g. wheelchair, walker, cane or crutches.

Maple Leaf Lounges

Our award-winning Maple Leaf Lounges provide a private, serene escape from the bustle of airport activity. They offer an unrivaled level of service in a cozy, comfortable setting with clean architectural lines, warm natural colours, and breathtaking views.
Learn more about Maple Leaf Lounges.

Concierge Service

Air Canada Super Elite members and Executive First customers can enjoy exclusive dedicated service in 20 airports around the world from more than 150 carefully selected Concierge Agents, who are available to assist with ticketing, connections, upgrades, baggage handling, customs clearance, as well as special requests such as hotel or restaurant reservations. Learn more about Air Canada's Concierge Service.