Travelling with your pet

 

We’ll always do our best to accommodate your cat or dog on board, and are committed to taking the very best care of all the animals that are entrusted to us.

On which flights can I travel with my cat or dog?

Your pet can travel with you if you’re travelling on:

  • A flight operated by Air Canada or Air Canada rouge
  • An Air Canada Express flight operated by Jazz, Sky Regional. Air Georgian or Exploits Valley Air

Please also view important information about travelling on Codeshare flights/Flights with other airlines (in the ‘What else do I need to know’ section at the bottom of the page).

What type of travel is best for my pet?

It depends on a few things, but mostly your pet’s size and weight. The table below summarizes the 3 options that are available to you.

Make sure to follow the links to view detailed rules, restrictions and charges for each option.

Weight, size restrictions and cost
Type of travel Maximum weight allowed Maximum carrier size allowed* Charge
Pets in the cabin

Your cat or small dog travels with you at your seat

Your pet in its carrier counts as one standard item toward your carry-on baggage allowance.
10 kg (22 lb)(pet and carrier combined) Hard-sided**
Height: 23 cm (9 in)
Width: 40 cm (15.5 in)
Length: 55 cm (21.5 in)

Soft-sided**
Height: 27 cm (10.5 in)
Width: 40 cm (15.5 in)
Length: 55 cm (21.5 in)
$50 or $100 per direction, based on itinerary

View detailed rules, restrictions and charges
Pets in the baggage compartment

Your cat or dog travels in the checked baggage compartment, on the same flight as you.
32 kg (70 lb) (pet and carrier combined) 292 cm (115 in) in linear dimensions* (length + width + height) From $105 per direction

View detailed rules, restrictions and charges
Pets shipped via Air Canada Cargo

When your pet has to travel alone.

For a variety of animals, including cats and dogs.
Air Canada Cargo ships a wide variety of animals, from cats and dogs to hatching eggs, insects and tropical fish. You can be sure that your pet will travel safely and comfortably to its destination.

Learn more about Air Canada Cargo (AC Live)
*
Pet carriers that do not meet the dimensions above will not be accepted.
**
For travel in the cabin, soft-sided carriers are recommended.

Do I need to register my pet?

Cats or dogs in the cabin or in the baggage compartment

Yes. You'll need to let us know in advance of travel if you plan on travelling with your cat or dog in the cabin or in the baggage compartment.

The first thing you’ll need to do is book your own flight*. Once that’s done, contact Air Canada Reservations to register** your pet for travel on the same flight as yours.

At the time of your call, you’ll be asked to provide:
  • the dimensions of the carrier and
  • the weight and breed of your pet.

We strongly recommend that you register** your pet within 24 hours of completing your booking. This will ensure that, if your pet cannot be accommodated on the flight(s) and date(s) you selected, your ticket will be refunded without charge. After 24 hours, any changes to your booking will be subject to applicable change and cancellation fees.

Please take note that you’ll need to arrive a full 30 minutes prior to the recommended check-in time for your flight as you must see an agent at check-in. Customers with pets cannot use Web check-in or airport self-service kiosks.

* Please also view important information below about travelling on Codeshare flights/Flights with other airlines (in the 'What else do I need to know' section at the bottom of the page).
** Pets that have not been registered in advance will not be accepted at the airport.

Pets travelling via Air Canada Cargo

Please contact Air Canada Cargo for complete details on their AC Live service.

What if I need to change my reservation?

If you’re changing your reservation online or with your travel agent, you’ll need to make sure to contact Air Canada Reservations immediately afterward to change your pet’s reservation as well.

If one of our Call Centre agents is handling the change to your reservation, your pet’s reservation will be changed at the same time.

What else do I need to know?

Codeshare flights/ Flights with other airlines

If your itinerary includes a flight that is marketed by Air Canada but operated by one of our codeshare partners, you will not be able to travel with your pet.

A flight marketed by Air Canada but operated by another carrier will bear an Air Canada designator code (e.g. AC6984) and display a one-digit number next to the logo referring to the operating carrier. See example.

If your itinerary includes a flight that is marketed and operated by another airline, you will be able to travel with your pet but you will need to contact the other airline to make separate arrangements for your pet for that portion of your trip. Naturally, you will also be subject to the pet travel policy and other rules of that airline. See example.

For the specific terms and conditions of any or our codeshare partners or other airlines sold on aircanada.com, visit the operating carrier's website directly.

Cats and dogs in the Maple Leaf Lounges

Cats and small dogs are allowed in our Maple Leaf Lounges only under the following conditions:

  • • Your cat or dog must remain with you and must be kept in the pet carrier at all times;
  • The pet carrier must be leak proof and well ventilated (both soft and hard-sided carriers are accepted for carry-on);
  • No part of the pet may extend outside the pet carrier.

Service animals

Certified, professionally-trained service animals assisting customers with disabilities are carried, free of charge, in the passenger cabin at the customer's feet, provided the animal is harnessed and is certified as having been trained to assist a person with a disability by a professional service animal institution (as a requirement under the Canadian Air Transportation Regulations).

You must pre-register your service animal through the Medical Assistance Desk at Air Canada Reservations. View exceptions and specific details for itineraries between Canada and the United States.

Allergy sufferers

We are sensitive to the concerns of allergy sufferers, and we understand that some of our customers may not wish to be seated too close to a cat or small dog during their flight. For this reason, we ask that, if you are an allergy sufferer, you advise the check-in agent or gate agent prior to your flight departure to ensure you are not next to a customer travelling with a pet. We will make reasonable efforts to move you or the pet and pet owner.

If you have a severe allergy to cats or dogs, you may request a buffer zone in order to help avoid the risk of exposure. Please note that certain restrictions or conditions may apply with regard to severe allergies to dogs.

Limitation of liability

Air Canada will not be responsible in the event of loss, delay, injury, sickness or death of any pet or animal accepted for transportation.