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We know how important your pet is to you. That’s why we always do our best to accommodate your animal on board, and we are committed to taking the very best care of all the animals that are entrusted to us. Air Canada and Jazz offer 3 convenient services to suit your and your pet’s needs: Pets in the cabin Your cat or small dog can travel with you in the cabin on any Air Canada or Jazz flight provided it is small enough to fit and stay comfortably in its carrier under the seat in front of you.
Note: Soft-sided kennels are recommended. Kennels that do not meet the dimensions above will not be accepted. You’ll need to register your pet by contacting Air Canada Reservations within 24 hours of completing your booking. Read detailed rules, restrictions and charges when travelling with your pet in the cabin.
Your pet can’t fly in the cabin with you? It can still travel safely on the same flight as you in the checked baggage compartment.
You’ll need to register your pet by contacting Air Canada Reservations, preferably within 24 hours of completing your booking. Read detailed rules, restrictions and charges when travelling with your pet in the baggage compartment.
Air Canada Cargo (AC Live Product) From Great Danes, to tropical fish, to purebred horses, Air Canada Cargo ships a wide variety of animals safely and comfortably to destinations across the globe. Find out more about Air Canada Cargo (AC Live Product) service capabilities.
Certified, professionally-trained service animals assisting customers with disabilities are carried, free of charge, in the passenger cabin at the customer's feet, provided the animal is harnessed and is certified as having been trained to assist a person with a disability by a professional service animal institution (as a requirement under the Canadian Air Transportation Regulations). You must pre-register your service animal through the Medical Assistance Desk at Air Canada Reservations. View exceptions and specific details for itineraries between Canada and the United States.
We are sensitive to the concerns of allergy sufferers, and we understand that some of our customers may not wish to be seated too close to a cat or small dog during their flight. For this reason, we ask that, if you are an allergy sufferer, you advise the check-in agent or gate agent prior to your flight departure to ensure you are not next to a customer travelling with a pet. We will make reasonable efforts to move you or the pet and pet owner. Limitation of liability |
