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Winter travel tips

Because the winter season is often a challenging period for the operations of an airline, below are a few travel tips to help get you on your way.

Plan ahead

  • You can keep abreast of any travel advisories, and check the status of departing and arriving flights:
    • online,
    • with your mobile device, or
    • by calling the toll free Air Canada flight status line at 1-888-422-7533; TTY (Hearing Impaired): 1-800-361-8071.
  • Take the time to familiarize yourself with check-in and boarding times as they apply to your destination.
  • By registering with aircanada.com's mobile notification services, you can have your flight schedules, cancellations, delays and details sent directly to your mobile device or e-mail, all in real time.
  • If Air Canada advises you that your flight has been cancelled, or if severe weather conditions are expected to bring about a flight delay or cancellation, you may access the online Delayed and Cancelled Flight Service using your booking reference number and passenger name.
  • Make sure you have all the travel documents you and your family need for your trip.
  • Travelling to, from or via the U.S.?
    The United States Secure Flight Program requires that travellers provide additional Secure Flight information at least 72 hours before their flight or at time of booking. Learn more about how you can provide this information.
  • Purchase added peace of mind with 'On My Way', a comprehensive travel assistance service for flight delays or travel disruptions beyond the airline's control.

Check in

  • Check in online or on your mobile device at any time within 24 hours of departure.
  • Get your boarding pass sent electronically to your mobile device, or print it from home or at one of our self-service check-in kiosks at the airport.
  • You have bags to check?
    Use our quick and convenient self-tagging option to print and attach your own baggage tags, then deposit your bags at the designated airport counter. The self-tagging option is available in Calgary, Edmonton, Halifax, Montreal, Ottawa, Toronto Pearson, Vancouver, Winnipeg, Paris-Charles de Gaulle and London Heathrow.

Pack smartly

  • Review your checked and carry-on baggage allowances, then take a few minutes to read the special restrictions that apply to liquids, gels and aerosols. And remember to always pack medication and valuables in carry-on baggage.
  • Planning outdoor winter activities?
    Our sports equipment page will tell you everything you need to know about packing skis, snowboards, skates and much more.
  • Download and print our Baggage ID card and place one inside each of your bags for easy identification.

We wish you a safe winter season!

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